Senior Premium Management Coordinator- Temporary

Corewell Health • Grand Rapids, MI

4d • Onsite

About The Position

This position assists in the completion of premium billing functions including timely and accurate invoicing, account reconciliation, and collections. Investigates and resolves payment discrepancies and prepares appropriate balancing documents. Maintains an in-depth knowledge of premium management methodologies to assure accurate account reconciliation and assist others within the department. Completes special projects as requested and proposes ideas for improving day to day processes.

Requirements

• High School Diploma or equivalent
• 5 years of relevant experience In a billing, account reconciliation, or finance related field

Nice To Haves

• Associate's Degree Business/Finance
• Bachelor's Degree or equivalent Business/Finance/Accounting
• 3 years of relevant experience In the health care or health plan industry

Responsibilities

• Processes patient and/or reconciles premium payments to maintain timely cash flow and accurate account balances.
• Meets audit expectations, as determined by department.
• Ensures payer and governmental agency regulatory and compliance requirements are consistently followed and applied.
• Performs collections activities for unpaid premiums including running and working related collections reports, issuing collections letters, terminating and reinstating groups/members as needed.
• Analyzes assigned accounts receivable portfolio and takes appropriate action to ensure compliant, timely resolution of payment and account balance discrepancies.
• Provides excellent customer service by effectively communicating with internal and external customers.
• Performs advanced account reconciliation work on complex accounts/cases.
• Demonstrates subject matter expertise for payer, process, technology or other department assigned function as needed.
• Takes a lead role and acts as mentor, resource, and consultant regarding department specific processes and issues.

Benefits

• Comprehensive benefits package to meet your financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED