Senior Power Platform Engineer II

Heartland Business SystemsLittle Chute, WI

About The Position

This position will join the Dynamics 365 team as a cross-domain engineer. The incumbent will be a key technical contributor in Dynamics 365, Power Apps, and Office365 projects, focusing on backend development, leveraging PowerShell, database knowledge, and a willingness to learn/investigate new problems.

Requirements

  • 10+ years’ experience assigning security roles, building customizations and configuration in D365 for Sales
  • 10+ years’ experience working in Microsoft CRM on prem environments, minimally Microsoft CRM 2015
  • 5+ years’ experience defining complex workflow requirements to be built in Power Automate
  • 5+ years’ experience building complex Canvas-based Power Apps and supporting Power Automate Flows
  • Bachelor’s degree in business or I.T. related discipline
  • Active certifications in Microsoft Dynamics 365 / CRM
  • Implementation of third-party plug-ins such as: Inogic tools, Scribe, SmartConnect, CRM Workflow, Microsoft Flow, or KingswaySoft

Nice To Haves

  • 10+ years’ experience delivering up to Tier II support
  • 10+ years’ experience leading the technical aspect of D365 implementation projects
  • 10+ years’ experience leading technical Microsoft CRM/D365 upgrade projects
  • 10+ years’ experience integrating third party tools into D365
  • 10+ years of HTML, JavaScript, CSS experience
  • 5+ years of consulting in a professional services organization
  • 5+ years of PowerShell script development
  • Customization, configuration, and/or administration of Microsoft Dynamics CRM (2013, 2015, and/or Online)

Responsibilities

  • Meet annual billable hour goal, as defined by HBS.
  • Provide 6 hours/week of support for project and escalated incident management tickets for current customers with focus on customer satisfaction and quality.
  • Work with business leaders outside of IT to develop solutions.
  • Introduce innovation to profitably grow each client’s business.
  • Cultivate effective communication with others throughout all levels of the organization.
  • Communicate key messages at both Executive and technical leadership levels.
  • Be a thought leader on the team in designing, coding, unit testing software.
  • Lead development activities using cutting edge technologies to match the fit for our customer from a time, budget, and technical needs.
  • Estimate development effort required to deliver small and large projects.
  • Mentor other developers in developing scalable, secure, responsive applications.
  • Follow Agile development practices for delivering software components.
  • Design reusable services and components to build composite applications.
  • Provide leadership role in designing applications for our customers.
  • Lead pre-sales activities including meeting prospective clients and using your expertise to highlight how Microsoft technologies can solve everyday problems; follow-on presales activities will include solution design, proposal writing, and project estimating.
  • Dedicate time to researching, evaluating, and integrating new technologies related to Microsoft applications (SharePoint, Power Apps, Dynamics365 for Sales, and the broader suite of Microsoft productivity applications).
  • Delight clients by delivering Microsoft-based solutions that simplify their business processes.
  • Publish internal and external blog articles.
  • Build lasting customer relationships based on exceptional customer service and support, best in class solution quality, and open and honest communication.
  • Share, build, and follow team quality processes in projects and support activities.
  • Fulfill a leadership role in relevant user groups to build skillsets as well as the HBS brand in the marketplace.
  • Embrace new challenges in similar or parallel workstreams as needed.
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