Senior Power Platform Engineer II

Heartland Business Systems•Little Chute, WI

About The Position

This position will join the Dynamics 365 team as a cross-domain engineer. The incumbent will be a key technical contributor in Dynamics 365, Power Apps, and Office365 projects, focusing on backend development, leveraging PowerShell, database knowledge, and a willingness to learn/investigate new problems.

Requirements

10+ years’ experience assigning security roles, building customizations and configuration in D365 for Sales
10+ years’ experience working in Microsoft CRM on prem environments, minimally Microsoft CRM 2015
5+ years’ experience defining complex workflow requirements to be built in Power Automate
5+ years’ experience building complex Canvas-based Power Apps and supporting Power Automate Flows
Bachelor’s degree in business or I.T. related discipline
Active certifications in Microsoft Dynamics 365 / CRM
Implementation of third-party plug-ins such as: Inogic tools, Scribe, SmartConnect, CRM Workflow, Microsoft Flow, or KingswaySoft

Nice To Haves

10+ years’ experience delivering up to Tier II support
10+ years’ experience leading the technical aspect of D365 implementation projects
10+ years’ experience leading technical Microsoft CRM/D365 upgrade projects
10+ years’ experience integrating third party tools into D365
10+ years of HTML, JavaScript, CSS experience
5+ years of consulting in a professional services organization
5+ years of PowerShell script development
Customization, configuration, and/or administration of Microsoft Dynamics CRM (2013, 2015, and/or Online)

Responsibilities

Meet annual billable hour goal, as defined by HBS.
Provide 6 hours/week of support for project and escalated incident management tickets for current customers with focus on customer satisfaction and quality.
Work with business leaders outside of IT to develop solutions.
Introduce innovation to profitably grow each client’s business.
Cultivate effective communication with others throughout all levels of the organization.
Communicate key messages at both Executive and technical leadership levels.
Be a thought leader on the team in designing, coding, unit testing software.
Lead development activities using cutting edge technologies to match the fit for our customer from a time, budget, and technical needs.
Estimate development effort required to deliver small and large projects.
Mentor other developers in developing scalable, secure, responsive applications.
Follow Agile development practices for delivering software components.
Design reusable services and components to build composite applications.
Provide leadership role in designing applications for our customers.
Lead pre-sales activities including meeting prospective clients and using your expertise to highlight how Microsoft technologies can solve everyday problems; follow-on presales activities will include solution design, proposal writing, and project estimating.
Dedicate time to researching, evaluating, and integrating new technologies related to Microsoft applications (SharePoint, Power Apps, Dynamics365 for Sales, and the broader suite of Microsoft productivity applications).
Delight clients by delivering Microsoft-based solutions that simplify their business processes.
Publish internal and external blog articles.
Build lasting customer relationships based on exceptional customer service and support, best in class solution quality, and open and honest communication.
Share, build, and follow team quality processes in projects and support activities.
Fulfill a leadership role in relevant user groups to build skillsets as well as the HBS brand in the marketplace.
Embrace new challenges in similar or parallel workstreams as needed.