Senior Portfolio Administrator - Institutional Asset Management

PNC•Washington, DC

2d•$63,000 - $105,000•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Senior Portfolio Administrator within PNC's Institutional Asset Management organization, you will be based in Washington, DC. In this role, you will provide operational, investment, and sales support to professionals serving nonprofit organizations, corporations, retirement plans, insurance entities, and other institutional clients. This role plays a key part in delivering consistent, high-quality client experience and supporting both portfolio management and business development efforts. Responsible for the proper and consistent execution of account administration of PNC Private Bank Investment Management, IRA, and other Non-Trust Accounts in compliance with legal and fiduciary regulations, policies and procedures. Performs the administration of assigned accounts in accordance with governing documents, state law, and AMG policy and procedure. Completes administrative account reviews and activities and resolves routine issues with increasing complexity. Utilizes the full breadth of the PNC Private Bank systems to support the investment management of a portfolio of accounts with relatively low complexity and fiduciary risk. Depending on business segment, may also engage in investment support and administrative activities for the investment management business. Collaborates with internal partners to solve problems, and escalate anticipated or known account / client issues and concerns. Participates, as needed, in upcoming technology or product design, development, and testing using operational flow and product knowledge to identify and document defects as well as suggest enhancements.

Requirements

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Nice To Haves

Strong attention to detail and ability to produce accurate, client-ready work
Interest in financial markets and investment concepts
Strong communication, organization, and time management skills
Ability to manage multiple priorities in a fast-paced, team environment
Comfort working across systems and data sources
Experience with client service and supporting business development efforts
Decision Making
Finance Strategy
Investment Management
Legal Practices
Real Estate Settlements
Revenue Recognition
Risk Assessments
Account Management
Accuracy and Attention to Detail
Effective Communications
Fiduciary Responsibilities
Problem Solving

Responsibilities

Prepare client reports, portfolio reviews, and presentation materials with accurate performance and analytics data
Support portfolio rebalances, trade preparation, and modeling activities
Maintain accurate client account information across internal systems
Aggregate daily financial data and monitor cash transactions and intraday flows
Research and respond to client inquiries in a timely, accurate manner
Partner with Relationship Managers and Sales Leaders to support client relationships and new business efforts
Assist with preparation of proposals, pitch materials, and client meeting deliverables
Support RFP/RFI responses by coordinating data and ensuring accuracy of submissions
Maintain CRM (Salesforce) updates for client activity, pipeline tracking, and opportunities
Coordinate client meeting logistics and follow-up actions
Support internal sales reporting and pipeline visibility
Develop expertise in IAM systems including Salesforce, Seismic, Co-Pilot (our proprietary trust platform), FactSet, Tableau, and others
Ensure data integrity and process consistency across workflows
Administer assigned accounts in accordance with governing documents, state law, and AMG policy and procedure.
Complete administrative account reviews and activities and resolve routine issues with increasing complexity.
Utilize the full breadth of the PNC Private Bank systems to support the investment management of a portfolio of accounts with relatively low complexity and fiduciary risk.
Collaborate with internal partners to solve problems, and escalate anticipated or known account / client issues and concerns.
Participate, as needed, in upcoming technology or product design, development, and testing using operational flow and product knowledge to identify and document defects as well as suggest enhancements.