Senior Platform Scrum Master / Release Train Engineer (RTE)

American IT Systems•Houston, TX

13d•Hybrid

About The Position

Experienced Platform Scrum Master with 8–10 years of experience leading Agile delivery across complex enterprise infrastructure and technology platforms. The ideal candidate will combine strong SAFe expertise and RTE-level delivery leadership with solid technical understanding of server, network, cloud and infrastructure environments. This role will coordinate multiple infrastructure/platform teams, manage cross-team dependencies, facilitate PI Planning and Inspect & Adapt events, drive impediment resolution, and provide program-level visibility across infrastructure initiatives. The candidate must be comfortable working with Infrastructure Architects, Network/Server teams, Cloud Engineering, Cybersecurity, Application teams, vendors and senior technology leadership.

Requirements

7–10+ years of experience in Scrum Master, RTE or similar enterprise technology delivery roles.
SAFe experience is mandatory, with strong hands-on experience operating as an RTE or in an RTE-type role within a large enterprise Agile environment.
SAFe certification required, preferably SAFe Release Train Engineer (RTE), SAFe Scrum Master (SSM), SAFe Agilist (SA) or equivalent, with RTE certification strongly preferred.
Strong practical understanding of enterprise infrastructure, including servers, Windows/Linux, virtualization, networking, data center, cloud, storage, security infrastructure and enterprise platforms.
Demonstrated experience coordinating multiple infrastructure/technology teams and complex technical dependencies across an Agile Release Train.
Strong experience with PI Planning, Scrum of Scrums, PI Objectives, Program Increment execution, Inspect & Adapt and Agile metrics.
Experience with Azure DevOps or similar Agile delivery tools, including backlog, sprint, feature, dependency and reporting management.
Strong understanding of server/infrastructure technologies, including Windows/Linux, VMware, cloud infrastructure, storage, databases and infrastructure monitoring.
Experience working with Cloud, DevOps, Infrastructure Engineering, Cybersecurity, Network Operations and Enterprise Architecture teams.
Strong understanding of Agile, SAFe, Scrum and Kanban, with the ability to apply the right practices across technical infrastructure teams.
Excellent communication, facilitation, conflict-resolution and stakeholder-management skills, with the ability to communicate effectively with both technical teams and senior executives.

Nice To Haves

Solid technical understanding of server, network, cloud and infrastructure environments.
Demonstrate strong working knowledge of Windows/Linux servers, VMware/virtualization, network infrastructure, firewalls, load balancers, DNS, VPN, connectivity, storage and data center technologies.

Responsibilities

Serve as the Scrum Master for enterprise infrastructure and platform teams, coordinating delivery across multiple Agile teams and technology workstreams.
Lead SAFe ceremonies and Agile events, including PI Planning, Scrum of Scrums, System Demo, Inspect & Adapt and retrospective sessions.
Manage and coordinate Program Increments (PIs), ensuring teams are aligned to PI objectives, committed deliverables, milestones and business priorities.
Drive execution across server, network, cloud, infrastructure, virtualization, storage, database and enterprise platform initiatives.
Coordinate infrastructure initiatives involving data center, cloud migration, server modernization, network transformation, infrastructure resiliency, capacity, performance and technology upgrades.
Work closely with Infrastructure and Network Architects, Engineering Leads, Product Owners, Scrum Masters and technical SMEs to translate technical priorities into executable Agile work.
Manage cross-team dependencies, impediments, risks, issues and integration points across infrastructure, applications, cybersecurity, cloud and enterprise technology teams.
Facilitate Scrum of Scrums ensuring issues requiring cross-team action are identified and resolved quickly.
Partner with Product Owners and Engineering Leads to maintain healthy backlogs, priorities, features, enablers, user stories and acceptance criteria.
Track PI objectives, team commitments, velocity, capacity, predictability, flow metrics and delivery KPIs, using metrics to identify delivery risks and improvement opportunities.
Drive effective capacity planning and resource alignment across infrastructure/platform teams, considering competing priorities and technical dependencies.
Coordinate release planning, deployment readiness, environment readiness, implementation activities and production transition across infrastructure teams.
Ensure infrastructure dependencies are incorporated into application and enterprise technology release plans, including network, server, cloud, security, database and middleware dependencies.
Proactively identify delivery constraints and work with technical leadership to remove blockers related to environment availability, infrastructure capacity, network connectivity, access, security controls, vendors and technical dependencies.
Facilitate executive and stakeholder communication, providing concise PI status, risks, dependencies, impediments, milestones and delivery forecasts.
Collaborate with enterprise PMO, Technology leadership and Architecture teams to align Agile delivery with broader technology roadmaps and strategic infrastructure initiatives.
Coordinate with third-party vendors and managed service providers where infrastructure/platform dependencies impact delivery.
Promote continuous improvement across teams by analyzing delivery metrics, flow, dependencies, bottlenecks and recurring impediments.
Support Inspect & Adapt sessions and ensure identified improvement actions are converted into actionable backlog items and followed through to completion.