Senior Platform Engineer (AWS / DevOps)

Aeroflow Health • Asheville, NC

3d • Remote

About The Position

Aeroflow Health is a national leader in home medical equipment and clinical services, combining technology, operational excellence, and compassionate expertise to deliver essential products and care directly to patients’ homes. They are committed to making healthcare accessible through a holistic approach to patient care and employee well-being. Recognized as one of the fastest-growing healthcare companies in the U.S., an Inc. 5000 honoree, and a certified Great Place to Work®, Aeroflow is dedicated to building an exceptional workplace where employees are empowered, supported, and inspired.

The Product Delivery Platform Engineering team at Aeroflow enables engineering teams to build, deploy, and operate software quickly, securely, and reliably at scale. This team is responsible for the cloud infrastructure, tooling, automation, observability, and engineering workflows that support software delivery across the organization. They support Ecommerce Product Engineering, Internal Product Engineering, and Innovation Engineering by enhancing developer experience, standardizing delivery workflows, increasing operational visibility, reducing friction in the software development lifecycle, and creating scalable engineering systems.

This role is not a traditional infrastructure support or ticket-based DevOps position. The team operates using modern Platform Engineering and DevOps principles focused on developer enablement, cloud infrastructure and automation, CI/CD reliability and delivery acceleration, observability and operational excellence, security and compliance enablement, and developer experience and engineering effectiveness.

As a Senior Product Delivery Platform Engineer (DevOps / AWS), you will play a foundational role in improving how software is built, deployed, monitored, and operated across Aeroflow Health. You will collaborate closely with software engineers to reduce operational friction, improve reliability, simplify workflows, and create systems that enable faster development without compromising quality, security, or scalability. Success requires a builder who enjoys creating systems, simplifying complexity, solving challenging problems, and acting as a trusted technical partner to engineering teams. This role is intended for a local, long-term engineering hire who can build strong partnerships and context within Aeroflow’s engineering organization.

Requirements

• Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field (or equivalent practical experience)
• 5+ years of experience in DevOps, Platform Engineering, Cloud Engineering, Infrastructure Engineering, Site Reliability Engineering (SRE), or related disciplines
• Strong hands-on AWS experience in production environments
• Experience implementing Infrastructure as Code (IaC) using AWS CDK, CloudFormation, Terraform, SST, or similar technologies
• Experience building and maintaining CI/CD pipelines using GitHub Actions, Azure DevOps, or equivalent tooling
• Experience supporting cloud-native, serverless, and containerized architectures, including Amazon ECS or similar container orchestration platforms.
• Experience implementing monitoring, logging, tracing, and observability solutions
• Strong troubleshooting and systems analysis skills across infrastructure, networking, deployment, and application layers
• Experience improving operational reliability through automation and standardization
• Experience with one or more modern programming languages such as TypeScript, Python, Node.js, or Go
• Strong communication and collaboration skills with technical stakeholders
• Must reside within reasonable commuting distance of Asheville, NC or be open to relocation

Nice To Haves

• Experience in healthcare, fintech, or other regulated industries
• Familiarity with HITRUST, SOC2, NIST, or similar compliance frameworks
• Experience supporting Internal Developer Platforms or platform engineering initiatives
• Experience with Amazon ECS, Datadog, Kubernetes, or Amazon EKS.
• Experience implementing cloud cost visibility or optimization practices.
• Experience supporting AI-assisted engineering tooling or workflows.
• Experience operating in startup, scale-up, or high-growth engineering environments.

Responsibilities

• Design, implement, and maintain AWS infrastructure using Infrastructure as Code (IaC) methodologies.
• Build reusable infrastructure patterns using AWS CDK, CloudFormation, Terraform, or similar IaC tooling.
• Build scalable cloud-native, serverless, and containerized platform capabilities leveraging Amazon ECS and other AWS-native services to improve engineering speed, reliability, and consistency.
• Improve infrastructure maintainability, auditability, and operational maturity.
• Develop and optimize CI/CD pipelines and deployment workflows using GitHub Actions or equivalent tooling.
• Improve deployment reliability, consistency, and engineering delivery velocity.
• Create repeatable engineering workflows that reduce friction across the software development lifecycle.
• Partner with engineers to simplify development and deployment workflows.
• Improve operational visibility through monitoring, logging, tracing, instrumentation, and alerting.
• Help establish observability standards using Datadog or similar tooling.
• Participate in troubleshooting, incident response, root cause analysis, and long-term reliability improvements.
• Improve resiliency, production visibility, and system performance across engineering environments.
• Partner closely with software engineers to improve developer experience and remove unnecessary operational barriers.
• Create tooling, templates, automation, and reusable patterns that improve engineering productivity.
• Simplify onboarding, deployment, and operational workflows to improve engineering effectiveness.
• Act as a collaborative technical partner focused on enabling engineering teams to move faster and operate more effectively.
• Implement secure-by-default cloud infrastructure and deployment patterns aligned with HIPAA, HITRUST, and internal standards.
• Contribute to IAM strategy, secrets management, access patterns, and least-privilege practices.
• Maintain strong auditability, change traceability, and operational accountability while balancing speed and quality.
• Employee has an individual responsibility for knowledge of and compliance with laws, regulations, and policies.
• Compliance is a condition of employment and is considered an element of job performance.
• Maintain HIPAA/patient confidentiality.
• Regular and reliable attendance as assigned by your schedule.
• Other job duties assigned.

Benefits

• Competitive Pay
• Health Plans with FSA or HSA options
• Dental, and Vision Insurance
• Optional Life Insurance
• 401K with Company Match
• 12 weeks of parental leave for birthing parent
• 4 weeks leave for non-birthing parent(s)
• Additional Parental benefits to include fertility stipends, free diapers, breast pump
• Paid Holidays
• PTO Accrual from day one
• Employee Assistance Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Senior