Senior Platform Engineer- System Administration

O'Reilly Auto Parts • Headquarters, KY

2d

About The Position

The Senior Platform Engineer will create and redesign broad technical infrastructure and information systems that define how servers, networks, and storage systems work together to support the needs of the organization. Document current-state architecture, design ideal- state architecture, and develop plans and solutions to deploy new solutions that meet emerging business needs. Ensure stability and scalability, anticipating capacity growth through careful planning and awareness of trends. Responsibilities and Duties: Design and select business-critical storage, data center, and client/server environments to design solutions in line with industry best practice and provide a third-line point of escalation for appropriate global infrastructure solutions. Drive advances in technologies and architectures to increase the value delivered by technology and digital capabilities, either through improvements to the efficiency of the technology environment or through those that reduce the total cost of technology operations. Recommend and participate in activities related to the design, development, and maintenance of the IT capabilities within the enterprise architecture. Partner with Enterprise Architecture to develop and maintain enterprise architecture artifacts Collect business requirements using a variety of methods, such as interviews, document analysis, workshops, and workflow analysis, to express the requirements in terms of target user roles and goals. Document "as is" and "to be" processes and describe the changes required to migrate to the "to be" capability to record accurately the change required. Explore and develop a detailed understanding of external developments or emerging issues and contribute to the evaluation of their potential impact on, or usefulness to, the organization. Conduct feasibility studies from a technological and organizational perspective and document findings to complete cost-benefit analysis on implementing changes to business processes, products, or business unit structure. Implement required security measures, such as firewalls, message encryption, system hardening or vulnerability remediation, monitoring performance to notify security experts of any problems. Maintain and renew a deep knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct, and ensure own work adheres to required standards. Or identify, within the team, patterns of noncompliance with the organization's policies and procedures and with relevant regulatory codes and codes of conduct, taking appropriate action to report and resolve these and escalating issues as appropriate. Lead technical developments to improve the quality of the infrastructure platform to better meet users’ needs. Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media. Contribute to developing business cases to quantify current costs, justify project investment, and identify the return on investment. Develop and implement designs providing fault isolation and resolution for complex challenges to limit and address issues promptly. Design and perform system and component tests and respond to user emails to monitor, diagnose, and correct performance issues as relates to the infrastructure platform. Use the organization's formal development framework to identify the team's individual development needs. Plan and implement actions to build their capabilities. Provide training or coaching to others throughout the organization in own area of expertise to enable others to improve performance and fulfill personal potential. Contribute to the continued improvement of our Infrastructure Automation tooling and processes Participate in after-hours support, including applicable on-call responsibilities Contribute to Knowledge Base articles and Standard Operating Procedures, ensuring routine tasks and problems are well documented Participate in the onboarding and training of new team members

Requirements

• Determine and analyze trends from data that is collected to assist in compiling reports that will help in decision-making.
• Understand business context, needs, rules, and architecture, as well as organizational structure, cultures, capabilities, and processes to document the current state of processes and the business.
• Express user needs in terms of business requirements, identify current capability of the business to deliver, conduct build or buy analyses, and recommend preferred approach.
• Develop an effective change strategy based on gap analyses and enterprise readiness assessment results, including transitions states and release plans.
• Conduct gap analysis between current and future states to identify components of the overall change strategy.
• Design, execute and report on systems/service tests to ensure that an application functions as specified in the requirements.
• Interpret, contribute to, or lead business case creation with client departments to quantify current costs, justify project investment, and identify the return on investment.
• Create reports, and review reports created by others, for various audiences as relevant, in a lucid and effective manner, keeping in mind the purpose of reports.
• Review and evaluate recommendations and requirements and to develop appropriate plans or deliver actions required.
• Develop and execute architectures, policies and practices in order to manage the information lifecycle needs of an organization.
• Conduct technology specific assessments to determine the organization's readiness for change.
• Adopt solutions to automate and manage multiple applications and functions within an organization.
• Manage and administer various infrastructure components such as compute, storage, cloud, network, observability and tooling/automation.
• Proficiently navigate and manage private and public cloud-based infrastructure, including virtual machines, networks, storage, and services.
• Experience with Infrastructure Automation technologies, such as Ansible, Puppet, or Terraform
• Scripting and/or programming experience with languages such as Bash, Powershell, or Python
• Ability to delegate, providing resources clear and concise communication enabling the successful completion of tasks, including the ability to right clear success criteria or “definition of done”

Nice To Haves

• Experience with CI/CD tooling
• Experience with managing containerized infrastructure, such as Kubernetes, Docker, and Cloud Run
• Experience designing and deploying cloud platforms

Responsibilities

• Design and select business-critical storage, data center, and client/server environments to design solutions in line with industry best practice and provide a third-line point of escalation for appropriate global infrastructure solutions.
• Drive advances in technologies and architectures to increase the value delivered by technology and digital capabilities, either through improvements to the efficiency of the technology environment or through those that reduce the total cost of technology operations.
• Recommend and participate in activities related to the design, development, and maintenance of the IT capabilities within the enterprise architecture.
• Partner with Enterprise Architecture to develop and maintain enterprise architecture artifacts
• Collect business requirements using a variety of methods, such as interviews, document analysis, workshops, and workflow analysis, to express the requirements in terms of target user roles and goals.
• Document "as is" and "to be" processes and describe the changes required to migrate to the "to be" capability to record accurately the change required.
• Explore and develop a detailed understanding of external developments or emerging issues and contribute to the evaluation of their potential impact on, or usefulness to, the organization.
• Conduct feasibility studies from a technological and organizational perspective and document findings to complete cost-benefit analysis on implementing changes to business processes, products, or business unit structure.
• Implement required security measures, such as firewalls, message encryption, system hardening or vulnerability remediation, monitoring performance to notify security experts of any problems.
• Maintain and renew a deep knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct, and ensure own work adheres to required standards. Or identify, within the team, patterns of noncompliance with the organization's policies and procedures and with relevant regulatory codes and codes of conduct, taking appropriate action to report and resolve these and escalating issues as appropriate.
• Lead technical developments to improve the quality of the infrastructure platform to better meet users’ needs.
• Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential.
• Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
• Contribute to developing business cases to quantify current costs, justify project investment, and identify the return on investment.
• Develop and implement designs providing fault isolation and resolution for complex challenges to limit and address issues promptly.
• Design and perform system and component tests and respond to user emails to monitor, diagnose, and correct performance issues as relates to the infrastructure platform.
• Use the organization's formal development framework to identify the team's individual development needs. Plan and implement actions to build their capabilities.
• Provide training or coaching to others throughout the organization in own area of expertise to enable others to improve performance and fulfill personal potential.
• Contribute to the continued improvement of our Infrastructure Automation tooling and processes
• Participate in after-hours support, including applicable on-call responsibilities
• Contribute to Knowledge Base articles and Standard Operating Procedures, ensuring routine tasks and problems are well documented
• Participate in the onboarding and training of new team members

Benefits

• Competitive Wages & Paid Time Off
• Stock Purchase Plan & 401k with Employer Contributions Starting Day One
• Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
• Team Member Health/Wellbeing Programs
• Tuition Educational Assistance Programs
• Opportunities for Career Growth

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level