Senior Platform Engineer, Delivery & Reliability

RDI Technologies, Inc. • Knoxville, TN

2d

About The Position

We are seeking a Senior Platform Engineer, Delivery & Reliability to own the trusted software delivery and reliability platform that enables product teams to move from idea to customer impact with speed, safety, and confidence. This role is not simply responsible for writing CI/CD pipelines, GitHub Actions workflows, or build scripts. As AI increasingly generates code, tests, automation, documentation, and autonomous agents that execute delivery tasks, the durable value of this role is owning the agentic system of trust around software delivery: what must be proven, automated, observed, governed, and recoverable before software is built, packaged, released, installed, updated, or operated in the field. This is not a narrow automation role. It is a platform ownership role at the center of engineering scale. You will have influence across the full delivery lifecycle: from code to validated artifact, from release candidate to customer installation, and from operational incident back into stronger automation, better release gates, and more reliable products. The Senior Platform Engineer turns the software delivery lifecycle into a reliable internal product. They create the paved roads, standards, automation, observability, and guardrails that allow human engineers and AI-assisted workflows to ship better software with less friction and lower risk. For the right person, this role offers a rare combination of technical depth, cross-functional influence, platform ownership, reliability impact, and future-facing AI governance. You will help build the foundation that allows teams to move faster without becoming fragile, automate more without losing control, and release more confidently across software, hardware, and field-deployed products.

Requirements

• 5+ years of professional experience in platform engineering, software engineering, DevOps, release engineering, SRE, infrastructure automation, build engineering, or related roles.
• Strong experience designing and operating CI/CD systems, preferably using GitHub Actions.
• Experience building or maintaining delivery automation across build, test, artifact generation, packaging, release, deployment, or installation workflows.
• Strong scripting or programming experience with tools such as PowerShell, Bash, Python, C#, JavaScript/TypeScript, or similar.
• Experience with source control workflows, pull requests, branch protection, repository standards, and release controls.
• Experience improving developer productivity through reusable workflows, templates, automation, documentation, or self-service tooling.
• Understanding of automated testing and how quality signals fit into release pipelines.
• Familiarity with observability, monitoring, alerting, incident response, and operational reliability practices.
• Ability to work across engineering, QA, hardware, application, support, and product teams.
• Strong written communication skills for standards, runbooks, technical proposals, and platform documentation.

Nice To Haves

• Experience with hardware/software products, embedded systems, firmware, device updates, installers, or field-deployed software.
• Experience with Windows application build and installer workflows.
• Experience with code signing, certificates, secure release processes, and software supply chain controls.
• Experience with cloud platforms such as Azure, AWS, or similar.
• Experience with infrastructure as code, containerization, virtual machines, or test environment automation.
• Experience with artifact repositories, package registries, release manifests, update servers, or deployment metadata.
• Experience defining or operating SLIs, SLOs, error budgets, incident response processes, or post-incident reviews.
• Experience creating internal developer platforms, golden paths, paved roads, or platform-as-a-product practices.
• Experience integrating AI-assisted development, test generation, workflow automation, or developer productivity tooling into the SDLC.

Responsibilities

• Own the Delivery Platform as an Internal Product: Treat the delivery and reliability platform as a product used by software, hardware, QA, application engineering, support, and AI-assisted workflows. Define the roadmap, standards, paved roads, and platform patterns that reduce engineering friction, release risk, and operational failure.
• Design the Trusted Path from Code to Customer: Own the workflows that move changes from source control through build, test, artifact generation, signing, packaging, release approval, deployment, installation, update, and monitoring. Ensure delivery paths are automated, traceable, reproducible, governed, and easier to use than risky manual alternatives.
• Improve Release Readiness and Quality Signals: Partner with engineering and QA to define what must be true before software is considered releasable. Build release gates, dashboards, and validation workflows that provide evidence of build health, test results, artifact readiness, release risk, installer/update quality, and deployment status.
• Govern AI-Assisted Delivery Safely: Establish guardrails for AI-generated code, tests, scripts, workflow changes, documentation, release preparation, and autonomous delivery agents. Define the approval, audit, rollback, policy-as-code, and human-in-the-loop controls required for AI to accelerate delivery without increasing downstream risk.
• Connect Delivery to Reliability: Connect build, test, release, deployment, observability, and incident response into one feedback loop. Use operational signals, incidents, health checks, alerts, SLOs, error budgets, and post-incident findings to improve release gates, recovery paths, automation, and system reliability.
• Enable Hardware/Software Delivery at Scale: Build delivery automation that supports software, firmware, hardware builds, device updates, installers, test rigs, and field-deployed systems. Reduce fragile handoffs between software, hardware, QA, application engineering, and field support so what is built, tested, packaged, shipped, and installed is correct and supportable.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed