Senior Personal Lines Underwriter (Hybrid)

Selective Insurance Company of America•Short Hills, NJ

1d•Hybrid

About The Position

At Selective, we don't just insure uniquely, we employ uniqueness. Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work® in 2025 for the sixth consecutive year. Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs.

Requirements

Superior financial and analytical skills.
Strong interpersonal, organizational, and time management skills.
Strong PC skills including strong excel skills.

Responsibilities

Work within specific authority level to quote, accept, decline, modify, and renew risks in accordance with accepted underwriting guidelines.
Work in unison with agents, PLMS, and other departments to grow and maintain a profitable book of business.
Conduct profit and growth analysis for assigned agents and territory.
Collaborate with agency analyst and personal lines marketing specialist to complete thorough reviews of an agent’s books of business and make recommendations for improvement or if needed, make recommendations for agent to be placed on APIP.
Develop plan and follow-up on APIP.
Provide guidance to agents and other departments regarding various underwriting information.
Effectively communicate underwriting decisions and appetite to agents.
Reinforce the ease of doing business with Selective by meeting or exceeding agent’s expectations and service quality on a consistent basis.
Reviews list of agency submissions for common risk characteristics to determine trends in quality of submissions.
Determines course of action necessary and communicates same to the PL territory manager and team lead.
Implements and monitors plans and co
Handle incoming correspondence from agents and in some cases customers, responding to inquiries on coverage, and adjusting policy information based upon prescribed authority level.
Conduct outbound correspondence and follow-up work to agents required to close out inquiry/transaction.
Also accepts and resolves issues referred due to authority level or technical expertise.
Apply knowledge and understanding of coverage forms, rating plans and guidelines.
Ensure adequate pricing of individual risk through proper classification, accuracy of information and adherence to company underwriting standards and philosophy.
Makes recommendations for efficiencies in workflow, communication, and agency management activities.
Includes recommendations for the development of new/revised reports that will better support agency management activities.
Participates in agency visits as needed to support the Personal Lines Marketing Specialists.
Ensures and maintain effective service and communication with agents through telephone and written correspondences.
Attend meetings and provide input for rate changes, system enhancements, agent reviews, etc., and provides training for new hires.