About The Position

This position is responsible for high level analysis with diagnosis of problems and project engineering complex business processes supporting both strategic and system improvement efforts.

Requirements

  • Master's Degree Business, Organizational Leadership, Healthcare Administration or related field.
  • 5 years Experience in management or in a process improvement / Lean / Six Sigma facilitation role required (experience can be combined to meet qualification).
  • Proficiency with MS Office Suite including Visio.
  • Lean Six Sigma Black Belt Certificate is required.
  • Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health
  • Performs other duties as assigned

Responsibilities

  • Responsible for facilitating high impact, strategic improvement projects of large scope and complexity.
  • Manage and facilitate the design of value stream improvements.
  • Research, analyze, identify opportunities, deliver recommendations, present the business case for change and generate workplans.
  • Conduct readiness reviews to manage risk and resolve items impacting scope, schedule and/or quality.
  • Assists with providing executive level coaching, including priority setting.
  • Works with various leaders across the organization to introduce Lean business/management practices to have a positive impact on the organization.
  • Coordinates and facilitates multidisciplinary teams/committees.
  • Monitors outcomes related to real or potential events.
  • Takes initiative to follow through on inquiries, problem or requests.
  • Conduct operational assessments.
  • Review, analyze and deliver solutions and recommendations to improve clinical and business processes.
  • Serves as a mentor and coach to the Performance Excellence Team, and others to grow their LEAN technical and consulting skills.
  • Utilizing the Lean methodology, eliminate duplications and improve customer satisfaction and patient outcomes.
  • Assists with the design, analysis, measurement, and implementation of changes.
  • Identifies and utilizes appropriate data sources (ie. Action OI) related to job activity sampling; assists in determining work standards through time studies and other methodologies
  • Identifies areas where technology can be leveraged to improve efficiencies (ie. SVConnectOne)
  • Performs statistical analysis on obtained research data to determine possible solutions to operating problems, feasibility estimates, and staffing requirements.
  • Assist with establishing and facilitating cross-organizational project teams to drive implementation of transformational improvements to positively impact and achieve sustainable results in the areas of quality, service delivery, productivity, revenue, costs, patient and customer satisfaction.
  • Establishes and assists in preparing narrative reports documenting data collection and analysis methods, study subjects and recommendations.
  • Communicates, collaborates, and serves as consultant/coach to operators, management, leadership, and outside professionals regarding all of SVH’s Lean projects.
  • Trains/educates individuals in the organization on Lean process improvement methods and the Plan/Do/Check/Act problem-solving approach.
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