Senior People Specialist
About The Position
Mastercard is seeking a Senior People Specialist to support execution of critical people priorities across multiple Technology organizations. This role provides a unique opportunity to gain deep exposure to the People Business Partner (PBP) craft, support a rapidly evolving technology business, and operate in a highly visible space with senior executives. The individual will work closely with People Business Partners, Centers of Expertise, business leaders, and cross‑functional partners to ensure programs, processes, and organizational initiatives land with excellence. This role reports directly to a Senior Vice President, People Business Partner for Mastercard Technology. Success requires strong judgment, high ownership, proactive communication, and the ability to leverage AI tools to operate with speed, discretion, and precision.
Requirements
- Demonstrated ability to manage multiple priorities at speed while maintaining high‑quality output.
- Strong critical thinking skills and a data‑driven approach to problem solving.
- Comfortable operating in fast‑paced, matrixed, and evolving environments.
- Excellent written and verbal communication skills, including preparing materials for senior audiences.
- Ability to anticipate needs, raise risks early, and drive clarity and alignment across stakeholders.
- Strong proficiency with Excel and comfort working with data (pivot tables, trend analysis, modeling).
- Proven experience with AI Tools like Co-Pilot and/or other automation tools.
- Experience with Workday strongly preferred; ability to learn and master new technology tools quickly.
- Proactive, resourceful, highly organized, and able to exercise sound judgment.
- Thrives in a role that blends strategic thinking with hands‑on execution.
- Operates with discretion, maturity, and credibility in interactions with senior leaders.
- Curious, eager to learn, and motivated by supporting a growing and dynamic technology organization.
Responsibilities
- Own timely execution of day‑to‑day People Strategy deliverables for the TECH business, ensuring exceptional follow‑through and partnership with PBPs and business stakeholders.
- Manage cyclical people processes (Talent, Compensation, Performance Calibration, Organizational Health Inputs) with strong attention to detail, anticipating needs and ensuring readiness across leaders and teams.
- Serve as the operational anchor for the PBP team—driving clarity, timelines, coordination, and quality in deliverables.
- Act as a proactive contributor to the People Specialists community by identifying opportunities for continuous process improvement.
- Enhance operational efficiency through innovative tools, automation, and AI‑enabled interventions.
- Support organizational effectiveness and change initiatives, including structure design, transitions, and leadership team enablement.
- Help build executive‑ready materials, narratives, and analyses for Senior People Business Partners and leaders.
- Manage discreet, sensitive workstreams with high confidentiality and sound judgment.
- Conduct analysis across headcount, cost, attrition, hiring, talent, and engagement data to translate findings into actionable insights for PBPs and business leaders.
- Partner with People Analytics and Finance teams to prepare data packs, track key metrics, and proactively surface trends.
- Support position management, organizational modeling, and headcount planning.
- Draft clear, compelling communications for leaders, employees, and partners.
- Coordinate communication workflows and support experience design for major people initiatives.
- Ensure HR systems (Workday, dashboards, portals) are leveraged effectively and consistently.
- Provide operating leverage to a 2-3 of Global People Business Partners including preparing materials, synthesizing updates across stakeholders, and driving actions to closure.
- Act as an extension of the SVP to help ensure coordination, alignment, and transparency across the Mastercard Technology PBP team.
- Partner closely with peers to ensure seamless delivery across workstreams.
Benefits
- insurance (including medical, prescription drug, dental, vision, disability, life insurance)
- flexible spending account and health savings account
- 16 weeks of new parent leave
- up to 20 days of bereavement leave
- 80 hours of Paid Sick and Safe Time
- 25 days of vacation time
- 5 personal days
- 10 annual paid U.S. observed holidays
- 401k with a best-in-class company match
- deferred compensation for eligible roles
- fitness reimbursement or on-site fitness facilities
- eligibility for tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
