Senior People Partner

Balsam Brands•Redwood City, CA

6d•Hybrid

About The Position

The Senior People Partner serves as a trusted partner to our Merchandising, Research & Development, Product Development, Wholesale, Growth, Operations, Customer Success, Finance, Inventory Planning and Legal teams. In this role, you’ll help leaders connect where the business is going with how their organizations need to evolve. You’ll partner with them on organizational decisions, help strengthen leadership, navigate change, and build high-performing teams that can adapt as business grows. You’re comfortable operating with a lot of autonomy, and just as comfortable building trust with people at every level – from mangers up through our most senior leaders. You read the room, adapt your approach, and keep things moving even when things are ambiguous. You’ll be a go-to resource for leaders and team members alike – on everything from team dynamics and career growth to the harder conversations. You’ll also bring that same coaching and problem-solving to our People team, helping sharpen how we all work. As Balsam Brands continues to evolve, you'll also help leaders and teams adopt AI and think through how it changes work, roles, and capabilities on their teams.

Requirements

10+ years of progressive Human Resources, People, Organizational Development, or related experience, including significant experience supporting senior business leaders
Demonstrated success partnering with leaders in fast-paced, evolving organizations
Practical experience in organizational design, leadership coaching, talent strategy, and change management
Strong business acumen with the ability to translate business priorities into practical people strategies
Experience using organizational and people data to identify trends and influence decisions
Excellent facilitation, communication, coaching, and conflict management skills
Experience supporting globally distributed teams and working effectively across cultures
Demonstrated proficiency using AI tools to improve personal effectiveness and helping teams adopt AI-enabled ways of working

Responsibilities

Build trusted relationships that let you ask hard questions and help leaders think through what’s coming next
Use data and pattern-recognition to flag risks, opportunities, and trends to leaders – and help them figure out what to do about it
Help leaders translate company priorities into practical next steps
Partner with leaders to think through team structures, roles, workflow, decision-making, and accountability as their functions evolve
Help diagnose where team structure, unclear roles, or clunky processes are getting in the way, and recommend practical alternatives with clear tradeoffs
Facilitate cross-functional conversations that clarify ownership and cut down friction
Help leaders build compelling narratives for organizational change, and to prepare managers, anticipate challenges, and guide teams through transitions
Coach and advise leaders on decision-making, communication, organizational leadership by identifying opportunities for growth, leveraging team strengths, and developing members toward organizational effectiveness.
Help leaders navigate hiring, performance, succession, and development decisions in line with our values and leadership expectations
Work through complex team dynamics and hard conversations with confidence, balancing empathy with accountability
Help shape and facilitate leadership discussions, team sessions, and offsites that build alignment and accelerate execution
Mentor and problem-solve alongside other People team members – sharing what you are seeing, coaching on tricky situations, and helping raise the bar across the team
Help spot trends in engagement, retention, promotions, and team health, then partner with leaders to get at the root causes
Help leaders create environments where people can perform at their best while strengthening trust, accountability, and collaboration
Partner across the People Team so the support we provide stays consistent and high-quality everywhere

Benefits

Competitive compensation, including a cash-based incentive plan
Comprehensive Medical, Dental, and Vision coverage, with 100% of monthly premiums covered for team members, and 85%+ employer-paid premiums for other coverage tiers that include dependents
Up to $2,000 annual funding toward HSA accounts
Medical, transit, dependent care FSA
Infertility coverage offered on all medical plans
Generous parental leave program and flexible return options
Company-paid life and AD&D insurance
Company-paid short and long-term disability insurance
401(k) with dollar-for-dollar company match up to $4,000 per calendar year
Employee Assistance Program (EAP) and other mental health and wellness perks
Paid holidays, annual shutdown week, PTO, and volunteer time-off (VTO) packages
Paid 5-week sabbatical leave after 10 years of employment
Annual continuous learning benefit up to $1,000 per person, per fiscal year
Up to $300 flexible reimbursement to support setup of new team member's work-from-home environment
Generous team member merchandise discount
Valuable extras: identity theft protection, subsidized parking, monthly wellness, pet insurance, accident & critical illness insurance