Senior People Ops Generalist

Scribe•San Francisco, CA

3d•$120,000 - $140,000•Hybrid

About The Position

Scribe's mission for our people is simple: be the place where exceptional people come to do the best work of their careers. This role is building the infrastructure, programs, and culture that support our people mission as we scale. We're looking for a Senior People Ops Generalist to help architect what will carry Scribe from 200 to 500+ employees and beyond. This is a high-ownership role at a pivotal stage in our journey – you'll be shaping programs that don't exist yet, and improving those that do. You'll work closely with People leadership across the full scope of the function: programs, manager enablement, people data, total rewards, and recruiting alignment. You bring opinions quickly, act without waiting for a playbook, and leave processes better than you found them. The ideal candidate is low-ego, high-output, and genuinely energized by both the strategic and the operational.

Requirements

5+ years in People/HR at a fast-growing company, ideally with direct experience of what breaks as a company scales
You form a point of view fast and move on it – you know how to operate with speed and limited resources
You don't just report what the data says; you have a perspective on what it means and what to do about it
You naturally pull people around you along; you make teammates better without needing a formal mandate to do it
Comfortable holding competing priorities without dropping any, and knowing when to pivot
You're energized by the pace of change at this stage and you learn fastest when the playbook doesn't exist yet

Nice To Haves

You've worked in a combined People function and understand how People and Talent inform each other
You have experience coaching managers, not just handing them a policy doc
Experience at a later-stage company, with the judgment to spot what we should be building now that we aren't
Familiarity with people metrics and how to benchmark them

Responsibilities

Build manager enablement that actually sticks. As the organization grows we need to support the team’s development. You'll figure out how best to tool our managers for success and set a high performance culture. The goal is coaching, enablement and support, to ensure managers are equipped and accountable.
Run people programs end-to-end. Own performance cycles and engagement surveys — designing, running, and iterating each cycle. You're not just administering the process; you're synthesizing what it tells us and turning it into recommendations we act on.
Close the loop between People and Recruiting. Talent management starts at the first intro conversation through an individual’s tenure at Scribe. Help establish the feedback loop between who we hire, what core qualities are we looking for, and how someone is successful at Scribe long-term.
Execute our people roadmap. Partner with People leadership to prioritize initiatives and stay ahead of what employees and managers actually need.
Contribute to compensation & total rewards. Help bring rigor and repeatability to what's currently ad hoc – comp requests, market benchmarking, and building a clearer picture of what attracts and retains great people at Scribe.
Build what doesn't exist yet. From lifecycle improvements to new engagement initiatives – take a direction and run with it, or identify the gap yourself.