Senior People Operations Partner

Vidyard•,

5d•CA$105,000 - CA$128,000•Remote

About The Position

At Vidyard, we believe our people are our greatest strength. We’re looking for a Senior People Operations Partner to report to our Director, People, who is passionate about helping Vidyardians thrive in their work and careers. As a Senior People Operations Partner, you’ll be a trusted expert across the employee lifecycle - owning core People Ops programs and continuously improving how we deliver People services at scale. This is a hands-on role for someone who thrives on operational excellence, cares deeply about employee experience, and enjoys making complex processes simple and human. As part of a company that’s building AI-enabled products, we’re looking for someone who is comfortable using AI tools to enhance their own work and accelerate outcomes. You’ll be part of a culture that values experimentation, continuous learning, and finding smarter ways to solve problems. This is a remote-first role open to candidates located in Canada.

Requirements

5+ years of experience in People Operations, HR Operations, or a similar role
Experience working with HRIS platforms and People systems
Experience leading organizational wide initiatives, change management and proactively contributing to strategic direction.
Experience driving adoption of new technologies, including AI tools, across teams, helping leaders and employees embrace change with confidence and ethical awareness.
High attention to detail with the ability to manage multiple priorities in a fast-paced environment
Familiarity with performance management, compensation cycles, or engagement programs
Experience supporting a remote-first or distributed workforce
A calm, empathetic approach to employee support, even in sensitive situations
A mindset of ownership, curiosity, and continuous improvement

Responsibilities

Partner with the business to support employee relations processes and ensure consistent, fair application of policies
Serve as a key point of contact for employee questions related to policies, programs, and People systems
Own and continuously improve end-to-end People Operations processes including onboarding, offboarding, job changes, leave management, and employee data management
Proactively identify gaps or friction points in the employee experience and propose practical solutions
Ensure all programs and practices align with Canadian/US employment legislation, balancing compliance with a supportive, people-first approach.
Lead or support the delivery of People programs such as performance cycles, compensation reviews, promotions, and engagement initiatives
Partner cross-functionally with Payroll, Finance, Legal, and IT to ensure smooth People Operations delivery
Maintain and evolve People policies and procedures, ensuring they are clear, compliant, and employee-friendly
Support audits, compliance requirements, and documentation across jurisdictions
Ability to identify and integrate AI/automation into HR workflows (e.g., onboarding, engagement surveys, analytics, performance reviews) to streamline operations while enhancing employee experience - all while maintaining a human-centric approach
Act as a subject-matter expert for HRIS and People tools (e.g., HiBob, CompAnalyst), ensuring data accuracy and system integrity
Identify opportunities to automate, streamline, and scale People Ops processes
Prepare reports and insights to support decision-making across the People team and organization