Senior People Generalist

ShipBob•North Aurora, IL

2d•Onsite

About The Position

As a member of the ShipBob Team, you will... Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle for ShipBob, our merchants, and for your own professional growth. If you're ready to do the most meaningful work of your career, this is the place. Collaborate with Peers and Leaders Alike: At ShipBob, leaders are accessible; feedback flows in both directions, and everyone, regardless of their seniority or role, steps up to help when needed. We hold each other to high standards because we trust each other to meet them. That combination of transparency and mutual respect is what makes the work here feel worth doing. Experience a High-Performance Culture and Clear Purpose: We are results-driven and clear about what that means: our goals are specific, accountability is shared, and every team member can see how their work connects to our mission. When we hit milestones, we celebrate them together. When we fall short, we learn and move forward. The Sr. People Generalist is a hands-on role that serves as the People Team representative within their assigned ShipBob Innovation (Fulfillment) Center and Hub location, tasked with providing full cycle Human Resources support to all employees, managers, and regional directors within the assigned location(s). In addition, you will work closely with our business leaders to execute HR initiatives and strategies to guide organizational effectiveness, employee engagement, workforce planning, and compliance within your assigned location.

Requirements

Bachelor's degree in human resources or related degree and a minimum of 5 years of Human Resources experience.
Bilingual in English/Spanish.
SHRM or SPHR Certification.
Solid understanding of Labor related laws and statutes.
Prior experience working in a fulfillment center, warehouse, or manufacturing facility.
Ability to understand and interpret data as well as the ability to make recommendations and take action utilizing that data.
Must be able to manage highly confidential information.
Able to work in a fast-paced, highly energized and open environment and work with all levels of management.
Solid presentation and speaking skills to a wide range of group sizes.
Must have stellar interpersonal skills (written and verbal).
Proficient in using MS Office, Excel, and data related tools.
Ability to work independently, requiring minimal direction.
Ability to travel is required.

Responsibilities

Serve as the first point of contact for employees to resolve issues and conduct investigations partnering with People Team Leadership, HRBPs, and Legal as needed.
Maintain accurate and up-to-date human resource records and documentation, upholding compliance guidelines and regulations by performing periodic audits.
Train, coach, and counsel managers on people matters.
Partner with 3rd party staffing agency on-site representative to ensure proper staffing.
Participate in recruiting events and career fairs both onsite and offsite.
Source, schedule, coordinate, and conduct new employee interviews for hourly roles.
Facilitate new hire onboarding training and ensure new hires are processed correctly with all required paperwork and approvals being completed properly.
Conduct new hire check-ins with all associates.
Participate in ShipBob Culture Committee and support Employee Resource Groups (ERGs).
Establish, plan, coordinate, and participate in employee retention efforts at assigned location(s) in partnership with site General Manager.
Host employee office hours / open door hours
Facilitate the smooth exit of employees by maintaining a consistent offboarding process to include acting as the HR representation during involuntary separation meetings and conducting exit interviews with voluntary separations.
Track employee attendance and manage disciplinary write-ups.
Participate in the progressive discipline and PIP process for associates within assigned location(s).
Provide support and communication to employees regarding new People Team initiatives and programs.
Present at site monthly town hall and start-up meetings.
Monitor, address, and communicate key people metrics monthly with site leadership.
Administer periodic employee satisfaction surveys and compile results as scheduled by the company.
Provide training and resources to the onsite Leadership team.
Partner with operations on worker’s comp and return to work processes.
Additional duties, projects, and responsibilities as necessary or assigned by the Manager, People Experience, Director, HR Business Partner and the People Leadership team.
Additional duties and responsibilities as necessary.