About The Position

The Sr. Payroll Manager for the Americas is responsible for leading the end-to-end payroll function across the U.S., Canada, and Mexico. This role plans, directs, and oversees payroll administration to ensure accurate, timely, and compliant processing. The position develops and implements payroll policies and programs aligned with legal requirements, organizational objectives, and regional practices, while driving operational excellence and continuous improvement. The Sr. Payroll Manager directly leads a team of Payroll Specialists based in Phoenix, AZ and Guadalajara, Mexico, ensuring consistent execution, strong team performance, and alignment across the Americas region.

Requirements

  • 8+ years of payroll experience, including at least 3+ years in a leadership role
  • Experience managing multi-country payroll operations (U.S., Canada, Mexico preferred)
  • Bachelor’s degree in Business Administration, Accounting, Human Resources, or related field (or equivalent experience)
  • Strong knowledge of payroll laws, regulations, and compliance requirements
  • Experience with payroll systems/HRIS (e.g., Workday, ADP, Dayforce)
  • Advanced proficiency in Excel and data analysis
  • Detail-oriented with a high degree of accuracy and accountability
  • Excellent communication and stakeholder management abilities

Nice To Haves

  • CPP or other payroll certification preferred

Responsibilities

  • Oversee payroll processing across the Americas region, ensuring accuracy, timeliness, and compliance with applicable laws and regulations
  • Maintain current knowledge of U.S., Canada, and Mexico payroll legislation and ensure adherence to evolving requirements
  • Resolve complex payroll issues and escalations, providing guidance to employees and stakeholders
  • Reconcile payroll-related accounts and support internal and external audit activities
  • Lead and develop a geographically distributed payroll team, including Payroll Specialists in Phoenix and Mexico
  • Manage hiring, staffing, performance management, and career development for direct reports
  • Provide clear direction aligned to strategic and operational goals
  • Oversee the design, implementation, and optimization of payroll systems, processes, and reporting.
  • Lead payroll-related projects, including system enhancements and process redesign initiatives
  • Apply best practices and leverage new technologies to improve efficiency, accuracy, and scalability. Including looking for opportunities to streamline processes using AI.
  • Act as the primary liaison between internal teams and payroll vendors/service providers
  • Manage vendor relationships to ensure high-quality service delivery and issue resolution
  • Partner with HR, Finance, and business leaders to provide payroll insights, analysis, and recommendations
  • Develop and maintain payroll policies, procedures, and standards
  • Contribute to budget planning and operational priorities for the payroll function
  • Ensure strong internal controls and risk mitigation practices

Benefits

  • Generous Paid Time Off
  • 401K and Pension Plan
  • Paid Holidays
  • Family Support (Paid Leave, Surrogacy, Adoption)
  • Medical, Dental, Vision, and Life Insurance
  • Long-term and Short-term Disability Insurance
  • Health Savings Account / Flexible Spending Account
  • Education Assistance
  • Employee Development Resources
  • Employee Wellness, Leadership Development and Mentorship Programs
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