Senior Payments Operations Consultant

Wells Fargo•Minneapolis, MN

3d•$87,000 - $154,000•Hybrid

About The Position

Wells Fargo is seeking a Senior Payments Operations Consultant within Payment Operations. In this role, you will lead support functions or operations for multiple business groups and contribute to large scale strategic initiatives. You will ensure efficiency, quality, cost effectiveness of solutions, and pipeline management relating to assigned operations. You will research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution, and understanding of international business. You will work independently to make recommendations for support functions by providing support and leadership. You will also assist in the planning and execution of a variety of programs and initiatives that may include risk mitigation, efficiency, and customer experience. Additionally, you will collaborate and consult with team leaders in developing project plans, policies and procedures, and provide leadership in management of relationships and implementation of programs, services, and initiatives with cross functional business partners.

Requirements

4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Nice To Haves

Business Analysis experience supporting technology, operations, or payments transformation initiatives
Experience supporting payment processing platforms, payment hubs, or transaction workflow applications
Experience with ISO 20022, SWIFT, Fedwire, ACH, RTP, CHIPS, payment investigations, sanctions screening, or exception processing
Experience leading requirements elicitation workshops and documenting business and functional requirements
Experience creating user stories, acceptance criteria, process flows, use cases, and gap analyses
Experience working within Agile Scrum or SAFe environments using Jira and Confluence
Experience coordinating user acceptance testing (UAT), defect management, and release validation
Experience utilizing Excel, Visio, Tableau, or Power BI for analysis and reporting
Experience with Lean, Six Sigma, process improvement, or workflow optimization methodologies
Financial services or banking operations experience
Experience leveraging AI-enabled tools to accelerate requirements gathering, documentation, and business analysis activities

Responsibilities

Lead support functions or operations for multiple business groups and contribute to large scale strategic initiatives
Ensure efficiency, quality, cost effectiveness of solutions, and pipeline management relating to assigned operations
Research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution, and understanding of international business
Work independently to make recommendations for support function by providing support and leadership
Assist in the planning and execution of a variety of programs and initiatives that may include risk mitigation, efficiency, and customer experience
Collaborate and consult with team leaders in developing project plans, policies and procedures
Provide leadership in management of relationships and implementation of programs, services, and initiatives with cross functional business partners