Senior Patient Services Specialist - Providence Anchorage

Providence • Anchorage, AK

9d • Onsite

About The Position

Under supervision, this role coordinates patient scheduling, performs specialized data support, and administrative services in support of the Heart and Vascular Center. The Senior Patient Services Specialist schedules complex inpatient and outpatient Cardiovascular and Interventional Radiology procedures, communicates surgical schedules to professional offices, and coordinates and escalates scheduling conflict resolution as appropriate. This role also completes the entry of patient charges for billing purposes and surgical journal/record information for business intelligence reporting, and conducts additional patient charge research. The position works closely with management, staff, and physicians to ensure communication flows throughout the department. Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Alaska Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Requirements

• 4 years of experience in medical setting

Nice To Haves

• Coursework/Training: Medical terminology
• Acute care hospital experience

Responsibilities

• Coordinates patient scheduling
• Performs specialized data support and administrative services in support of the Heart and Vascular Center
• Schedules complex inpatient and outpatient Cardiovascular and Interventional Radiology procedures
• Communicates surgical schedules to professional offices
• Coordinates and escalates scheduling conflict resolution as appropriate
• Completes entry of patient charges for billing purposes and surgical journal/record information for business intelligence reporting
• Conducts additional patient charge research and escalates as appropriate
• Works closely with management, staff and physicians to ensure communication flows throughout department

Benefits

• Best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed