Senior Parts Advisor (Wholesale) - BMW of Catonsville

MileOne Autogroup•Baltimore, MD

1d•$40,000 - $70,000

About The Position

BMW of Catonsville, part of the MileOne Autogroup, is looking for an experienced and motivated Senior Parts Advisor to join our fast-paced and customer-focused wholesale parts department. If you’re an automotive parts expert who thrives on teamwork, accuracy, and customer satisfaction—and you’re ready to take the next step in your career—this is the opportunity for you! At MileOne, we don’t just offer jobs—we build careers. As a trusted leader in the automotive industry, we’re committed to helping our employees grow through training, mentorship, and advancement opportunities. Competitive compensation and performance-based incentives Career growth and advancement opportunities Positive, success-driven work environment Strong OEM and corporate support Comprehensive health, financial, and wellness benefits The MileOne Employee Advantage We believe that taking care of our people is key to creating a successful company. That’s why the MileOne Employee Advantage offers exclusive programs designed to support you both professionally and personally: Health and financial benefits packages Professional training and mentoring programs Employee Purchase Program MileOne Support Fund (by Employees, for Employees) NextMile Scholarship Program Employee Assistance Program (EAP) And much more! As a Senior Parts Advisor you will: Assist retail customers and service technicians with accurate parts selection and pricing Manage daily operations of the parts counter, ensuring smooth and efficient workflow Oversee inventory control and profitability on dealership capital invested in parts Communicate parts availability, shipping estimates, and order status to customers and internal teams Provide expert support on OEM parts and accessories Accurately document all parts transactions in the Dealer Management System (DMS) Monitor and achieve daily and monthly performance goals Support the Parts Manager with operational leadership and team coordination

Requirements

Minimum 5 years of experience in automotive parts operations
Prior experience as a Parts Counterperson, Parts Advisor, or Assistant Parts Manager preferred
Familiarity with Reynolds and Reynolds and/or ADP/CDK systems
Proficient with Microsoft Office Suite, Dealer Management Systems (DMS), and Point of Sale (POS) systems
Excellent communication, organizational, and multitasking skills
Ability to thrive in a high-volume, fast-paced environment
Strong customer service mindset and attention to detail

Nice To Haves

Prior experience as a Parts Counterperson, Parts Advisor, or Assistant Parts Manager preferred

Responsibilities

Assist retail customers and service technicians with accurate parts selection and pricing
Manage daily operations of the parts counter, ensuring smooth and efficient workflow
Oversee inventory control and profitability on dealership capital invested in parts
Communicate parts availability, shipping estimates, and order status to customers and internal teams
Provide expert support on OEM parts and accessories
Accurately document all parts transactions in the Dealer Management System (DMS)
Monitor and achieve daily and monthly performance goals
Support the Parts Manager with operational leadership and team coordination