Part Sales - BMW Mt. Laurel

Holman•Mount Laurel, NJ

13d•$23 - $30

About The Position

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. BMW of Mt. Laurel has an outstanding opportunity for a Parts Advisor to join the Holman family. What will you do? Assess the type of part needed or assists the customer or mechanic in determining the correct part for the job at hand. Reads catalogs and/or computer listings to obtain replacement part stock number, determines availability of part, orders part if necessary, fills orders from stock, marks/logs and stores parts according to prearranged system, receives and fills telephone orders; may prepare customer bill or add parts to service order, etc. Provide exceptional service to all customers and vendors. Process customer orders and recommend additional related repair items. Gain superior product knowledge and understanding of vehicle components to effectively help customers. Assist with daily inventory, receiving, stocking and shipping. Assist in maintaining perpetual inventories. Help maintain cleanliness and professional appearance of the service counter, work area and stockroom. Maintain records of time, expenses and materials.

Requirements

Previous parts advisor experience, BMW parts experience preferred
Understand basic automotive components and system
Automotive dealership service experience is a plus
Any automotive certifications is a plus
A team player who is focused on providing exemplary customer service
Ability to multi-task in a fast paced work environment
Strong organizational skills and detail oriented
Working knowledge of computers
Possess a valid in-state driver's license
Pass a motor vehicle report and possess an acceptable safe driving record
Be available for work 9:00am to 6:00pm Monday through Friday with the possibility of one Saturday per month.

Nice To Haves

BMW parts experience preferred
Automotive dealership service experience is a plus
Any automotive certifications is a plus

Responsibilities

Assess the type of part needed or assists the customer or mechanic in determining the correct part for the job at hand.
Reads catalogs and/or computer listings to obtain replacement part stock number, determines availability of part, orders part if necessary, fills orders from stock, marks/logs and stores parts according to prearranged system, receives and fills telephone orders; may prepare customer bill or add parts to service order, etc.
Provide exceptional service to all customers and vendors.
Process customer orders and recommend additional related repair items.
Gain superior product knowledge and understanding of vehicle components to effectively help customers.
Assist with daily inventory, receiving, stocking and shipping.
Assist in maintaining perpetual inventories.
Help maintain cleanliness and professional appearance of the service counter, work area and stockroom.
Maintain records of time, expenses and materials.