Senior Partnerships Manager

Maple • Toronto, ON

1d • CA$127,000 - CA$142,000 • Hybrid

About The Position

Maple’s purpose is to meet the world's healthcare needs. We’re Canada's leading on-demand healthcare platform, connecting patients with Canadian-licensed doctors, nurse practitioners and specialists. Today, we’re proud that over 8 million patients and 7,000 businesses and government partners have access to same-day, proactive and ongoing care. We enable people to take control of their health and push the boundaries of what’s possible every day. Bold minds. Big impact. A career at Maple is about making an impact. We empower bold thinking, surround you with an inspiring team and are driven by a motivating purpose. Here, you’ll do work that changes lives—including your own.

The role
We're looking for a Senior Partnerships Manager to join our Product team and own the partnerships that extend what Maple can offer — from specialty care providers to clinical and technology partners. In this role, you'll manage our existing portfolio of active partnerships and contracts, and build the pipeline of new partners that support our product and care roadmap. You'll work closely with Product, Clinical and Customer Support Operations (CCSO), and Business Development (BD) to bring in the right partners, negotiate deals, and oversee their integration into Maple's product and operations.

Requirements

• 6–8+ years of experience in B2B tech, SaaS, or healthtech, with 3+ years directly owning strategic partnerships or partner operations.
• Demonstrated track record of success operating in a product-driven organization, understanding how external partners plug into internal product roadmaps and business goals.
• Executive-level presence with the confidence to represent Maple directly in meetings with external CEOs, Founders, and C-suite leaders.
• High-empathy communicator with strong interpersonal instincts—able to build deep trust with partners, navigate tricky commercial conversations, and manage long-term relationships through friction.
• Comfortable actively managing a portfolio of existing partners (monitoring contract performance, renewals, business payment compliance, and offboarding when needed).
• Ability to evaluate new partnership opportunities, weigh trade-offs (strategic vs. operational vs. financial), and present clear, structured recommendations to leadership.
• Proven ability to partner with internal stakeholders to drive the project management and execution of new partner integrations.

Responsibilities

• Own the day-to-day management of Maple's active partnerships — relationships, commercial terms, contract compliance, payments and performance — and be the main point of contact for our key partners.
• Own contracting end-to-end for the portfolio, negotiating and managing partnership agreements.
• Drive partnership workstreams for priority Product, Clinical, and BD initiatives — identifying, contracting, and coordinating the integration of new partners into Maple's product and operations, and acting as project manager for those integrations as needed.
• Build and manage a pipeline of new partnerships opportunities — triaging inbound interest, coordinating outreach and introductory conversations, and evaluating priority market segments to identify target companies worth pursuing.
• Support the financial, strategic, and operational evaluation of target companies and prepare opportunity assessments so they're ready for executive review.
• Represent Maple externally with senior executives of current and prospective partner companies, and partner internally with Maple’s executive leadership and cross-functional teams on diligence, launches and ongoing management.

Benefits

• 24/7 access to general practitioners, pediatrics and mental health therapy for you and your family.
• Comprehensive health coverage: Medical, dental and life insurance.
• Health spending account.
• Flex benefits: An annual budget built for your growth and well-being. Use it for professional development, wellness expenses or a one-time boost to your retirement savings.
• Health days: 10 dedicated days for rest, medical appointments or caregiving.
• Destination days: Work from anywhere. Enjoy the flexibility to work internationally in eligible countries for up to five days per year.
• Group retirement savings plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed