ESIS Senior Partnership Leader

Chubb•Irvine, CA

About The Position

ESIS is seeking an experienced professional to develop and lead key regional business relationships with ESIS colleagues and clients. This role within ESIS Partnership Services offers the opportunity to contribute to a growing organization by applying knowledge of the property and casualty claims industry, along with strong account management and leadership skills, to support client relationships and retention.

Requirements

Bachelor’s degree or equivalent combination of education and experience, with 5–7 years of relevant experience
Experience in insurance and/or TPA environments
Advanced proficiency in Excel, PowerPoint, and Word, including the ability to create pivot tables and charts in Excel
Strong organizational and time management skills
High attention to detail and accuracy
Effective presentation and communication skills
Strong collaboration skills with the ability to work effectively across all levels and functions of the organization
Ability to work independently and as part of a team
Ability to adapt to changing priorities and evolving business needs
Strong focus on timely and efficient execution
Applicants must be legally authorized for employment in the U.S. without need for current or future employment-based sponsorship.

Nice To Haves

Ability to travel up to 35% of work time

Responsibilities

Track and manage production results across regional and national structures and actively engage the team to help ensure financial goals are met.
Support the growth and profitability of ESIS by managing client retention across revenue and unit measures.
Promote client expansion through education on ESIS products and services.
Serve as a trusted advisor and senior account executive for the highest-revenue-producing clients.
Lead client deliverables for internal and external initiatives.
Serve as a primary point of contact for clients to address questions, concerns, and issues in a timely and effective manner.
Maintain strong knowledge of the assigned client’s industry and business drivers.
Demonstrate expertise in the ESIS risk management information system and generate reports based on client-defined criteria.
Review data, analyze results, and translate findings into actionable recommendations to support client program outcomes.
Understand client data and trends and apply a consultative approach to improve client-specific performance.
Work independently and collaboratively in a leadership capacity with clients, brokers, carriers, and ESIS team members.
Lead projects and meetings with senior-level stakeholders.
Oversee completion of client initiatives and projects, including meeting preparation and claim file reviews.
Identify opportunities to improve client program efficiency and resolve questions or concerns promptly.
Support proactive planning and management of the client relationship.
Support the regional vice president with regional tasks and responsibilities, including the sales process and production management.
Execute tactical and strategic objectives within agreed-upon timeframes and expectations.
Maintain strong technical knowledge of ESIS products and services and how they can be applied to client needs.
Monitor the completeness and accuracy of data in the Client Relationship Management (CRM) system.
Support the contracting process.
Identify and take initiative on process improvement opportunities.
Support sales leads and participate in the sales process.
Assist with new business efforts by participating in presentations and marketing ESIS products and services.
Participate in the Strategic Outcomes process and continue developing data analytics knowledge.
Represent the region at industry events and functions.