Senior Partner Sales Specialist

Diligent Corporation•New York, NY

1d•Hybrid

About The Position

The ACL Channel Specialist is responsible for expanding and strengthening a diverse network of external organizations that drive adoption and commercial success of the ACL product line. This commercially focused role blends relationship development, commercial enablement, and revenue acceleration worldwide. You will support these organizations throughout their customer engagement lifecycle — helping them position ACL effectively, identify opportunities, reinforce product value, and grow their business with ACL. This is a foundational role that lays the groundwork for a scalable external-led growth engine across global markets.

Requirements

3–5 years of experience in analytics and GRC commercial roles.
Proven track record of meeting or exceeding pipeline and bookings targets.
Strong understanding of indirect commercial models and distributed sales motions.
Excellent communication and influence skills.
Highly organized with ability to manage a global book of business.
Strong analytical skills, including forecasting and performance evaluation.
Technical literacy with analytics, audit, or GRC solutions (ACL preferred).

Nice To Haves

Experience designing or scaling indirect commercial programs or frameworks.
Big4 audit experience
Familiarity with legacy product environments.
Experience working across AMS and EMEA markets.
Experience with Salesforce or similar CRM systems.

Responsibilities

Build, manage, and deepen relationships across a distributed network of external organizations that represent and promote the ACL product line globally.
Drive adoption and commercial performance by supporting these organizations in identifying opportunities, shaping value narratives, and progressing deals to close.
Provide end-to-end commercial support — from opportunity qualification to field-facing guidance — to ensure momentum and alignment.
Develop scalable onboarding, training, and product-readiness programs tailored for external sales and go-to-market teams.
Implement frameworks, workflows, and operational processes that enable consistency, transparency, and visibility across the extended commercial ecosystem.
Track, forecast, and report on externally sourced pipelines and bookings with high accuracy.
Analyze performance signals, market trends, and ecosystem activity to identify expansion opportunities and areas requiring support.
Collaborate with internal teams — including Sales, Product, Finance, and Go-to-Market Operations — to remove friction points and ensure alignment.
Identify and activate growth opportunities in new or underserved regions by equipping new external organizations.
Support the stewardship of the ACL legacy business by ensuring field-facing teams are equipped with messaging, tools, and insights.
Maintain accurate documentation across ecosystem interactions, commercial activities, and performance indicators.
Contribute to playbooks, best practices, and scalable frameworks governing the external commercial ecosystem.
Travel as needed for field enablement sessions, external team meetings, and market engagements.
Monitor performance indicators, usage patterns, and adoption signals across the extended commercial ecosystem to proactively reinforce retention and minimize churn risks.
Strengthen Gross Dollar Retention by empowering field-facing teams to articulate ACL’s long-term value, reinforce renewal positioning, and support high-quality account stewardship.
Collaborate with internal teams to identify at-risk revenue segments and deploy targeted retention strategies executed through ecosystem channels.