Senior Partner Operations Analyst
About The Position
The Senior Partner Operations Analyst at SailPoint is a critical, highly collaborative role dedicated to optimizing and scaling SailPoint's global partner ecosystem and program compliance. Serving as the central operational bridge between partners, regional partner managers, and internal sales teams, this senior analyst is responsible for ensuring data hygiene across Salesforce opportunity tracking, overseeing deal registration and partner-sourced discounts, and coordinating enablement resources. The ideal candidate possesses deep analytical expertise to track partner program metrics, manage complex partner operations, and streamline the administrative workflows of program pathways. By proactively identifying operational bottlenecks and validating partner-led opportunities, the Senior Partner Operations Analyst directly drives partner success, protects deal registrations, and accelerates joint revenue growth.
Requirements
- Bachelor's degree or equivalent
- Comfortable handling large data sets; previous work at a technology partner, GSI, or business consulting a plus
- Strong attention to detail; you’re the person that double checks your work every time
- Positive attitude and flexibility when faced with fast-paced, complex challenges; a motivated self-starter with a high energy level
- Excellent strategic and tactical business skills and a passion for using data to drive better decision making
- Strong sense of responsibility and initiative; bias towards action versus being told what to do
- Demonstrated ability to effectively communicate with diverse work groups
- Proven skills at cultivating strong working relationships and working well within a team to learn and share knowledge
- Excellent verbal and written communication skills, and ability to comprehensively and clearly present strategic issues and solutions to sales leaders and teammates
- Strong working knowledge of MS365 Suites and Excel (when to use Index Match, pivot tables, Conditional formatting, etc)
- Very strong working knowledge of Salesforce desired
- BI visualization tools like Tableau or SQL experience directly querying datastores
- Partner Portals like Impartner, PartnerStack, Salesforce Partner Cloud
- Experience leveraging LLM’s like Gemini, ChatGPT, or Claude
Responsibilities
- Ability to measure the impact of operations and strategic initiatives by gathering and synthesizing relevant data and presenting findings both in verbal and written formats
- Manage multiple tasks and projects simultaneously while establishing priorities and producing deliverables end to end
- Assist in development of analyses and presentations for the Senior Leadership Team, Regional Partner Managers, Partner Delivery Managers, and other cross functional teams.
- Communicate informed conclusions and recommendations to senior leadership and sales operational managers that are tailored to the needs and requirements of the audience
- Serve as a center of excellence for trusted insight and analysis to support both strategic initiatives and ad hoc business needs within the GTM organization
- Design and create models to solve business problems and, where appropriate, integrate the insights into regular operational reporting
- Assist in ad-hoc reporting and presentations, including business reviews and management presentations
- Maintain and coordinate standard operating procedures, including updating files in a timely manner and coordinating the changes across systems such as http://Salesforce.com
- Assist Global Alliances leadership with territory changes, sales budgets, and compensation planning
Benefits
- Medical, dental, and vision insurance
- Short-term and long-term disability
- Life insurance and Accidental Death & Dismemberment (AD&D)
- Supplemental life insurance for employees, spouses, and children
- Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account
- 401(k) Savings and Investment Plan with company matching
- Flexible vacation policy
- 8 paid holidays annually
- Sick leave
- Paid parental leave
- Employee Assistance Program (EAP) and Care Counselors
- Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options
- Health Savings Account (HSA) with employer contribution
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What This Job Offers
Job Type
Full-time
Career Level
Senior
