Senior Partner Manager (Rocket Travel by Agoda)

Agoda•Chicago, IL

5h•Onsite

About The Position

Rocket Travel by Agoda is seeking a Senior Partner Manager to lead the growth of its largest partnerships in the Americas region. This role involves careful day-to-day management, goal and strategy setting, data analysis, and a strong focus on relationship building. The Senior Partner Manager will establish goals for partners, set strategies to achieve them, and influence internal and external stakeholders to drive new initiatives and milestones. Responsibilities include preparing partner presentations, managing the partner marketing calendar, serving as the primary point of escalation for partner issues, benchmarking the competitive landscape, supporting finance with billing reconciliation, making recommendations for campaign optimization, and collaborating with marketing and design teams. The role also involves participating in A/B testing, managing deadlines across projects with varying turnaround times, and adopting a resourceful, "scrappy" approach to drive results in a small, multi-hat-wearing team.

Requirements

Bachelor’s degree in Business, Marketing or related field.
7+ years of relevant experience in partnership marketing & business development.
Entrepreneurial and able to work independently/take ownership.
Ability to summarize complex concepts and craft win-win strategies with partners.
Enjoy working with analytical people in data-driven businesses.
Impeccable attention to detail, taking end to end ownership and quality control in all projects.
Ability to communicate with partners as needed with little to no oversight.
Put the customer front and center. Customers can be a traveler, a partner, or even a colleague. You ensure that work centers around solving their pain points.
Seek feedback. Have a growth mindset, are comfortable soliciting thoughts from others, and are curious to learn from a spectrum of perspectives.
Balance exploration with execution. Understand when it’s time to explore and when it’s time to deliver.
Work well cross-functionally and are able to communicate effectively with others of varying backgrounds and areas of expertise.
Authorized to accept employment in the US from any employer.
Willing to start within three weeks of accepting an offer.
Able to work the same daily working hours as our Chicago office.

Responsibilities

Take the lead in growing Rocket Travel's largest partnerships in the Americas region with careful day-to-day management, goal and strategy setting, data analysis, and a keen focus on relationships.
Establish goals for partners and set the strategy to hit those goals.
Influence internal and external partners to take on new initiatives to accomplish big milestones.
Prepare partner presentation materials, including account reviews for existing partners, and new product collateral.
Manage the partner marketing calendar so the entire team is aware of partner marketing activities, including briefing customer service and other stakeholders on promotion or campaign details.
Serve as the first point of escalation for partners to resolve issues with customers, partner platforms, etc.
Proactively benchmark competitive landscape on a regular basis to ensure that our products are well positioned and remain best-in-class; identify net new product features to evaluate/bring to the team for discussion.
Support finance with billing reconciliation to ensure correct billing from the partner.
Make recommendations for future campaigns and placements to optimize campaign performance, including promotional design and writing copy.
Collaborate with a team of marketers and designers to enhance the quality and performance of marketing and product efforts across Rocket Travel.
Participate in A/B testing using different approaches to driving conversion and repeat behavior that may differ from Rocket Travel core regions.
Manage your own deadlines across projects. There will be short turnarounds for some projects, and longer engagements for others. You know how to manage your time and balance both.
Be scrappy. We’re a small team and often wear many hats. Some projects may not be completely defined. This individual will take a resourceful approach to what’s needed and drive results.