Senior Parking Lot Attendant (Eligible for up to $5,000 in bonuses)

City of SacramentoSacramento, CA
Onsite

About The Position

This position serves as a front-line representative of the City of Sacramento's off-street parking garage operations. As a lead position for this operation, duties will rely on a strong understanding of off-street parking procedures. This role involves frequent movement between the City's five large parking garages, providing parking support for over 3,300 special events that are held annually, and ensuring garage volumes are maintained. A willingness to be flexible with a fast-paced working environment is essential. This position is responsible for detailed administrative work and may be required to work during weekends, holidays, nights, and in inclement weather. New hires may be eligible for one-time recruitment and retention bonuses totaling up to $5,000 during the first year of employment.

Requirements

  • Eighteen (18) months of cashiering experience involving considerable public contact and record keeping duties.
  • Possession of a valid California Class C Driver License at the time of appointment.
  • Ability to effectively work with the public and others involved in parking lot operations.
  • Ability to operate a cash register, computer, and adding machine and make necessary cash transactions with speed and accuracy.
  • Ability to make change and compute accurate parking fees.
  • Ability to keep accurate records of fees received.
  • Ability to record revenues and identify errors.
  • Ability to identify maintenance and repair needs of a parking facility.
  • Ability to train, instruct, and assist others in parking lot operations.
  • Ability to perform basic repair and maintenance functions at a parking facility as necessary.

Nice To Haves

  • Strong understanding of off-street parking administrative tasks and operations including issuing parking payment notices, managing and performing efficient revenue transactions, responding to complaints and inquiries, performing investigations into parking facilities, de-escalating confrontational situations, and providing training to other parking lot staff.
  • Experience in leading and participating in the operation of one or more municipal parking facilities on an assigned shift.

Responsibilities

  • Lead and participate in the operation of one or more municipal parking facilities.
  • Give claim checks and direct drivers to parking spaces.
  • Count and make cash deposits.
  • Instruct and direct the work of parking lot operations and maintenance personnel.
  • Collect parking fees, compute time parked, and amounts of fees.
  • Prepare daily revenue reports and post cash deposits and validations.
  • Maintain records of vehicles parked and facility usage.
  • Operate automatic revenue control equipment.
  • Inspect parking facilities and report maintenance or repair needs.
  • Count validation tickets; find and correct errors.
  • Provide routine information to the public relating to parking procedures or location of streets, buildings, and points of public interest.
  • Identify and report necessary supplies or items to be purchased.
  • Assist less experienced personnel by demonstrating work procedures and methods.
  • Report accidents or damage occurring on the parking lot.
  • Request relief Parking Lot Attendants as needed.
  • Relieve other Parking Lot Attendants as necessary.
  • Act as section leader in supervisor's absence.

Benefits

  • One-time recruitment and retention bonuses totaling up to $5,000 during the first year of employment.
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