About The Position

OpenLoop’s mission is to bring care anywhere by powering telehealth solutions at scale. The Legal team ensures our rapid growth is built on a foundation of compliance and rigorous defense, allowing our clinicians to focus on patient outcomes. As the Senior Paralegal, you will be the tactical engine behind our litigation strategy. You aren't here to just file papers; you will own the e-discovery lifecycle, manage complex data preservation, and serve as the primary bridge between our internal teams and outside counsel during high-stakes nationwide class actions.

Requirements

  • 4-8 years of experience as a litigation paralegal, preferably with a mix of "Big Law" training and in-house experience.
  • Deep E-Discovery Expertise: Advanced knowledge of electronic records management and discovery software (e.g., Relativity, Logikcull, or similar).
  • Class Action Experience: Proven track record of supporting large-scale, multi-jurisdictional litigation.
  • Tech Literacy: Ability to navigate modern cloud-based work environments and explain technical data structures to outside counsel.

Responsibilities

  • Own the Discovery Lifecycle: Lead the end-to-end e-discovery process, including researching electronic records, mapping data environments, and managing the defensive gathering of information.
  • Drive Data Preservation: Design, implement, and audit legal hold policies to ensure all relevant information is captured and secured across our tech stack (Slack, Jira, AWS, etc.).
  • Bridge the Gap with Outside Counsel: Serve as the primary point of contact for outside counsel, ensuring they have the materials needed for litigation while preventing redundant work or over-collection.
  • Investigative Fact Finding: Proactively identify internal witnesses, document their knowledge, and assist in preparing them for depositions and discovery.
  • Policy Architecture: Draft and implement critical legal policies, including how OpenLoop handles service of process, litigation workflows, and media inquiries.
  • High-Volume Management: Efficiently handle routine subpoena requests and discovery motions without losing sight of larger litigation milestones.

Benefits

  • Medical, Dental, and Vision plans
  • Flexible Spending/Health Savings Accounts
  • Flexible PTO
  • 401(k) + Company Match
  • Life Insurance, Pet insurance, and more
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