Senior Organizational Development Manager

Box•Chicago, IL

4d•Hybrid

About The Position

Box is seeking a Senior Organizational Development Manager to act as a core architect in redesigning the company's job architecture, including job families, leveling criteria, and career ladders. This role involves building new frameworks from scratch and evolving existing ones to scale with the business. The manager will also develop career frameworks that define capability at each level and partner with leaders to drive adoption. A key aspect of the role is analyzing people and organizational data to identify opportunities for improvement and guide future development. The position requires applying expertise to a workforce being reshaped by AI, understanding how augmentation impacts expertise definitions. The Senior Organizational Development Manager will collaborate with internal teams like Comp and Legal, and HR and business leaders, and take ownership of additional talent and org development programs. The ideal candidate approaches work with a growth mindset and leverages AI for faster, smarter decisions.

Requirements

7+ years of experience across organizational development, talent management, job architecture, or management consulting
You've built job architecture, leveling frameworks, or career ladders from scratch at a company of meaningful scale
You can read organizational data and form a clear, defensible point of view on what it means and what to do about it
You bring real rigor to structural thinking: formal training in industrial-organizational psychology is a plus, but what matters is that you can talk fluently about job analysis, leveling methodology, and organizational design without translation
You have a creative, product-oriented instinct: you'd rather invent a better framework than administer an existing one, and you can point to something you built that didn't exist before you built it
You can operate at both altitudes: structural/theoretical (why this leveling logic holds up) and practical (what a manager does with this on a Tuesday)
You're comfortable in a fast-moving environment with a bias toward action in the face of ambiguity

Nice To Haves

Formal training in industrial-organizational psychology is a plus

Responsibilities

Serve as a core architect on the redesign of Box's job architecture: job families, leveling criteria, and career ladders that hold up across functions and scale with the business — build from scratch where none exist, and rebuild where the current ones call for an evolution
Build and evolve career frameworks that define what capability looks like at each level, including how expectations shift as roles change, and partner directly with leaders and People Partners to drive adoption
Analyze trends in people and organizational data across a large, complex org (attrition patterns, leveling distribution, span and layer, capability gaps) and use that analysis to identify areas of opportunity and determine what to build next
Apply job architecture and leveling expertise to a workforce being reshaped by AI, understanding how augmentation shifts the definition of expertise at each level
Act as the structural counterpart to internal teams like Comp and Legal, and partner with HR and business leaders piloting new structures
Take ownership of additional talent and org development programs as they arise — from framework design through rollout, facilitation, and iteration