About The Position

The Senior Business Analyst for Supply Chain Management (SCM) - Order Management / Fulfillment, Procure-to-Pay serves as a liaison between Supply Chain/Operations stakeholders and IT to deliver Oracle Fusion solutions that optimize end-to-end execution across Planning, procurement, manufacturing, inventory, order management, logistics, and product lifecycle management. This role leads to discovery, requirements, functional design, testing, deployment support, and continuous improvement for Oracle Fusion Order Management/Fulfillment and Procurement capabilities, ensuring efficient fulfillment, compliant purchasing, and strong cross-functional integration with Finance and Inventory. This position reports to the Oracle ERP Manager.

Requirements

  • High School Diploma or GED
  • 5+ years of experience as a Business Analyst supporting enterprise order management/fulfillment, procurement, manufacturing, logistics, and product lifecycle management processes.
  • 2+ years of experience in implementing and/or managing Oracle Fusion in OM/Fulfillment and Procurement
  • Strong understanding of Order Management/Fulfillment, manufacturing, logistics, product lifecycle management and Procure-to-Pay business processes, dependencies, and exception handling.
  • Functional expertise in Oracle Fusion Order Management/Fulfillment and Procurement/Receiving concepts (or comparable ERP experience), with ability to translate requirements into configuration and testable outcomes.
  • Experience supporting integrations (EDI/APIs/middleware/iPaaS) and operational dependencies with WMS/3PL/TMS, carriers, and supplier processes.
  • Solid testing discipline (traceability, regression coverage, defect management) and ability to communicate effectively with business users and technical teams.
  • Strong facilitation, documentation, and stakeholder management skills; able to drive decisions and manage competing priorities.

Nice To Haves

  • Bachelor’s degree in information technology with accounting background, Computer Science.
  • Oracle certifications (Oracle Certified Implementation Specialist) or equivalent experience required.
  • Experience with JIRA for service desk management
  • Experience with Confluence

Responsibilities

  • Lead requirements gathering and functional design for O2C (Order Management/Fulfillment) and P2P (Procurement) processes, ensuring alignment to operational goals, controls, and user experience.
  • Configure and support Oracle Fusion setups (as applicable) for Order Management/Fulfillment, including: Order types, orchestration processes, fulfillment lines, holds, change orders
  • Shipping execution/ship confirm processes, delivery creation, shipping methods/carriers
  • Return flows (RMA), receipts/inspections, disposition, credit/replace scenarios
  • Configure and support Oracle Fusion setups (as applicable) for Procure-to-Pay, including: Requisitions, approvals, purchasing policies, supplier sites (in partnership with master data owners)
  • PO document styles, receiving tolerances, matching/receiving controls
  • Exception handling (price/qty variances, non-PO receipts if applicable, holds and resolution paths)
  • Partner with cross-functional teams to ensure seamless integration between OM/Fulfillment, Inventory, Procurement, Receiving, Costing, and Finance teams such as AP and AR/Receivables (handoffs, accounting impacts, and process dependencies).
  • Collaborate with technical teams on integrations and data flows to/from WMS/3PL/TMS, eCommerce/EDI, supplier enablement channels, and downstream billing/AP processes—ensuring monitoring and reconciliation are defined.
  • Define and validate business rules for critical outcomes including ATP/availability, allocation, backorders, partial shipments, substitutions, supplier lead times, receiving constraints, and exception handling.
  • Develop functional deliverables: process maps, user stories/use cases, configuration workbooks, functional specs, test scripts, training materials, and cutover checklists.
  • Own testing strategy/execution for assigned areas (SIT/UAT), including defect triage, prioritization, root-cause analysis, and validation of fixes through closure.
  • Support cutover and go-live readiness: data validation, reconciliation, mock cutovers, and go/no-go signoffs for continuity of ordering, shipping, receiving, and purchasing operations.
  • Provide post-go-live hyper care support and continuous improvement, including Oracle quarterly update impact reviews and backlog prioritization.
  • Partner with reporting teams to deliver and validate operational reporting and KPIs (e.g., backlog aging, order cycle time, fill rate, on-time shipment, supplier performance, PO cycle time, receipt aging).
  • Experience in raising service requests with Oracle Cloud Support for any issues that need escalation
  • Perform other duties as assigned or required

Benefits

  • Eligible for $255 to purchase company equipment (keyboard, monitor, headset, etc.
  • Health Insurance
  • 401(k)
  • Disability
  • Life Insurance
  • Paid Time Off
  • Voluntary Benefits
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