Senior Operations Supervisor - Warehouse

Penske•Rincon, GA

13d•$61,900 - $83,400•Hybrid

About The Position

Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, cross docking and customer service operations in a manner consistent with company services and cost objectives. Supervises most processes directly including workforce and equipment scheduling. Responsible for making corrective action and disciplinary decisions up to written warning level. Involved in the hiring process and customer meetings as necessary. Reviews truck runs based on location of accounts, volume, costs, customer requirements and private fleet utilization. Review daily orders for additional private fleet opportunities based on above requirements. Ability to travel between Rincon, GA (70%) and Chicago IL (30%) as needed to support business priorities. This position supports a Monday to Friday, 1st Shift - Must be flexible to support the business as required. In this role, Senior Operations Supervisor, will be bonus eligible based on their performance and location performance. The ideal candidate will be someone who can take ownership of the inventory function, build strong relationships with the teams, and provide consistent leadership and accountability across both sites. This person should be comfortable working in a fast-paced distribution environment and have the experience to make sound decisions when facing operational challenges.

Requirements

2 - 4 years related functional experience
High School Diploma or equivalent required
Strong knowledge and hands-on experience with WMS systems.
Strong people skills with the ability to engage, coach, and develop associates and inventory teams.
Extensive experience managing a large-scale inventory operation, including inventory accuracy, cycle counting, adjustments, root-cause analysis, and inventory controls.
Strong Excel skills and the ability to analyze data, identify trends, and develop actionable solutions.
Ability to navigate operational challenges calmly and effectively without unnecessary stress or escalation.
Strong communication skills with the ability to work effectively with site leaders, senior management, operations, and other support functions.
Ability to identify opportunities, establish priorities, and drive continuous improvement across both locations.
Strong written/oral communication and organizational skills are required
Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required
Regular, predictable, full attendance is an essential function of the job
Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required.

Nice To Haves

Bachelors Degree preferred

Responsibilities

Communicate performance standards that are specific and measurable, Interview hourly associates and provide recommendations for hire, Monitor attendance, productivity, and other performance markers and provide counseling and/or recognition to associates as needed.
Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control, Evaluate and recommend changes in preferred work methods to increase productivity of dispatch/warehouse operations. Assist in new associate training, Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift, Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution, Complete all necessary records and reports in a timely and accurate fashion.
Ensure compliance with financial policies and procedures such as inventory accuracy and control, returns, damages, etc, Understand the relationship between decision-making and profitability, Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets.
Ensure day-to-day management and associate activities are in alignment with the location safety strategy, Provide associates with communication, training, feedback, and direction to ensure safe performance, Ensure compliance with all applicable regulatory agencies and company policies and procedures.
Understand the location-specific customer goals & objectives, Ensure the customer knows that we are committed to helping them meet their objectives, Determine areas that could benefit from Continuous Improvement efforts.
Properly plan work assignments to ensure effective use of fleet/warehouse equipment, Work with hourly associates to ensure they understand safe and efficient operation of equipment.
Other projects and tasks as assigned by supervisor