Senior Operations Strategy (COO) Intern - Graduate Students
About The Position
The internship is hosted through the Chief Operating Office, which will assign interns to departments throughout the Operations division. Depending on skills and interests, an intern may have the opportunity to work with multiple teams within Operations. These could include: Lean Strategy, Operations Training, Heavy and Light Rail Operations, Bus Operations, Vehicle Maintenance, and other Operations departments… including Commuter Rail & Ferry Operations, Paratransit Operations (the RIDE), the Operations Control Center, Operating Rules Compliance, Engineering & Maintenance, and the Chief Operating Office. As an intern, you will receive guidance and mentorship from department leaders. This position engages with internal and external stakeholders to make tangible, positive impacts on riders. We are looking to hire one (1) intern, who will work onsite (40 hours per week) for at least four months (Sep - Dec).
Requirements
- Enrolled, for entire duration of employment, in the graduate / master's degree program of an accredited college / university in public policy, public administration, business administration, operations management, urban planning, urban studies, public health, law, supply chain logistics, computer science, or related fields.
- Above average proficiency in strategy and planning.
- Above average ability in process improvement.
- Above average skill level in complex data analysis.
- Above average ability to communicate effectively in English, both in written and oral forms.
- Highly organized, motivated, and have great attention-to-detail.
- Strong interest in public service, transit, or transportation and how it operates.
- Above average ability to work effectively in diverse, collaborative, fast-paced environments as well as independently.
- Ability to independently commute to assigned work locations in the Boston, MA metro area, as required by the role.
- Authorized to work in the United States (international students in CPT, STEM, or OPT programs through a university are eligible to apply).
- The MBTA does not provide visa sponsorship, such as H1-B status.
- Intern / co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co-op.
- Additionally, interns / co-ops must have valid work authorization and U.S. Social Security Number prior to starting pre-employment screenings / pre-boarding, working in their positions, and throughout the duration of their program.
Nice To Haves
- None.
Responsibilities
- Participate in team / staff meetings, organization events, fieldwork, project teams, or other duties as needed.
- Provide internal and external customers with courteous and professional experience.
- Perform all other duties and projects that may be assigned.
Benefits
- Accrued paid sick leave
- Monthly transportation pass
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What This Job Offers
Job Type
Full-time
Career Level
Intern
