Senior Operation Specialist Maintenance
About The Position
At WM, the Senior, Operations Specialist for Collections provides advanced clerical and administrative support to departmental Managers, and assists in coordinating all aspects of daily operations. A Senior, operations specialist assists in troubleshooting and resolving safety, service, and operational issues, maintains and distributes department-related information daily, communicates with other supervisors and managers on operational matters, maintains the office, and is the proxy for KRONOS for all daily updates for drivers and helpers. Is responsible for using Microsoft Suite and additional software tools to manage a variety of daily tasks, such as procurement, time and attendance, safety incidents, and contract labor, assisting with the processing of payments and other financial tasks as necessary, assisting in the implementation of operational projects as needed, communicating with customers about service issues as required, and communicating with employees about scheduling and work assignments as needed.
Requirements
- High School Diploma or GED (accredited)
- 2 years of relevant work experience (in addition to education requirements)
- Must be at least 18 years of age
- Legally eligible to work in the country where the position is located
Responsibilities
- Troubleshooting and resolving safety, service, and operational issues
- Maintaining and distributing department-related information daily
- Communicating with other supervisors and managers on operational matters
- Maintaining the office
- Proxy for KRONOS for all daily updates for drivers and helpers
- Using Microsoft Suite and additional software tools to manage a variety of daily tasks, such as procurement, time and attendance, safety incidents, and contract labor
- Assisting with the processing of payments and other financial tasks as necessary
- Assisting in the implementation of operational projects as needed
- Communicating with customers about service issues as required
- Communicating with employees about scheduling and work assignments as needed
Benefits
- Annual Education Assistance Benefit
- Medical
- Dental
- Vision
- 401K with match
- Discounted stock options
- Dependent day care
- Stock Purchase Plan
- Company match on 401K
- Paid Vacation
- Holidays
- Personal Days
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
