Senior Operations Officer

World Bank Group•Washington, DC

16h•Onsite

About The Position

At the World Bank Group (WBG), you’ll join a diverse, global community working across cultures, disciplines, and borders to address the world’s most pressing development challenges. With 1.2 billion young people reaching working age in the decade ahead, the challenge of job creation has never been greater. Through partnerships across 145 countries and more than 182 offices worldwide, we work with governments, private sector, development partners and other stakeholders to invest in people, strengthen markets, and deliver scalable, data-driven solutions that generate more and better jobs and improve lives. The Digital and AI Vertical Vice Presidency (VPU) and its global and regional teams support client countries in building their capacities for digital transformation and AI use. WBG recently published its Digital and AI Strategy and implementation plan which includes four pillars: access, affordability, ecosystem and AI readiness and guided by the ten solutions of the implementation plan recently approved by the Board. The Development Effectiveness (DE) Unit plays an important role in advising the Vice President and leadership team on all matters pertaining to strategic planning and management, program management including trust fund oversight, monitoring and evaluation, stakeholder engagement, knowledge management, in collaboration with Regions and Verticals, and outreach to external partners. The Unit supports VPU’s engagement on corporate priorities including Knowledge Compact, Operations Efficiency and Effectiveness, Corporate Scorecard and other initiatives aimed at achieving speed, scale and impact. This role will primarily support the trust fund management function of the DE Unit.

Requirements

Master’s degree in economics, public policy, private sector development, technology, or another relevant field and at least 8 years of relevant experience
Demonstrated experience in multi-donor trust fund program management, including administration, financial oversight, and reporting
Strong knowledge of monitoring and evaluation frameworks, results measurement, and results aggregation
Excellent analytical skills, including experience conducting financial reviews, monitoring burn rates, and managing portfolio databases
Experience designing and managing competitive grant or call-for-proposals processes, including eligibility screening and selection
Experience developing or contributing to fundraising strategies and donor engagement, including with bilateral and multilateral partners
Strong written communication skills, with demonstrated ability to produce high-quality reports, briefs, and donor-facing materials
Familiarity with communications and visibility requirements for donor-funded programs, including branding and digital presence
Demonstrated ability to think and work across WBG practices, sectors and regions – and in providing technical advice to operational team, including as peer reviewer
Ability to build and sustain key stakeholder relationships with government and other key stakeholders
Solid understanding of the WBG Digital & AI Strategy

Nice To Haves

Experience working in digital and AI projects is an advantage
Experience working in fragile, conflict-affected, and violent (FCV) contexts

Responsibilities

End-to-end management of select trust fund programs, including administration, drafting Administration Agreements, processing calls of funds, and leading on new TF design, governance structure, and proposal processes in coordination with corporate units.
Contributing to annual Fundraising Initiative Notes (FINs) and the Strategic External Fundraising Framework (SEFF), and supporting trust fund fundraising efforts with existing and new partners.
Managing calls for proposals, including setting eligibility and selection criteria, holding information sessions with TTLs, reviewing proposals and M&E frameworks, clearing grants, and compiling workplans for donor endorsement.
Maintaining the portfolio database of active grants, conducting quarterly expenditure reviews, monitoring burn rates, and proposing fund reallocations as needed.
Supporting TTLs in designing and updating project-level M&E frameworks, holding clinics on M&E matters, aggregating results for the trust fund annual reports, and maintaining a results dashboard.
Consolidating TTL inputs for annual reviews, ensuring narrative consistency across reports, triangulating results with M&E frameworks, and preparing financial reporting.
Developing agendas and strategic topics for the Annual Partners Forum, preparing and overseeing materials, managing logistics, and drafting summaries with follow-up on action items.
Implementing Trust Fund Communication and Visibility Plans, including branding, website maintenance, results stories, newsletters, and organizing knowledge events such as webinars and BBLs in partnership with donors.
Maintaining active bilateral dialogue with partners, mapping and engaging prospective donors, and supporting mid-term and end-term program reviews.