Optain, Senior Operations Manager

Aegis Ventures

3d • Remote

About The Position

Optain is seeking a Senior Operations Manager to join their team. This role is a direct extension of the VP of Operations, focusing on executing current business operations and building systems for future scalability. The company is at a critical growth phase with FDA clearance, an expanding camera footprint, and a rapidly moving commercial pipeline. The operational infrastructure is being built in real-time, and this position is central to that development. Responsibilities include drafting commercial agreements, redesigning contracting processes, owning the customer logistics platform, supporting the clinical operations function, closing policy gaps, assisting with hiring, and contributing to strategic projects. This role is ideal for someone who desires broad ownership early, thrives in ambiguity, and takes pride in producing high-quality work and clear systems.

Requirements

• 1-3 years of experience in investment banking, management consulting, health tech operations, or a similarly rigorous, output-driven environment
• Exceptional written communication and attention to detail
• Strong project management instincts: comfortable holding multiple workstreams simultaneously and driving them forward independently
• A systems thinker who doesn't just execute tasks but asks how to make the next iteration easier and more scalable
• Comfortable using AI tools in day-to-day work; experience building or automating workflows with AI tooling is a strong plus
• Healthcare experience is a plus, not a requirement -- intellectual curiosity and the ability to get up to speed fast matter more
• US-based, comfortable with remote work and occasional travel for team offsites and customer engagements
• Someone who takes ownership seriously, communicates proactively, and is comfortable operating with limited structure -- you will often be defining the process, not following one

Responsibilities

• Own end-to-end contract execution for US commercial agreements -- work with the sales team on commercial terms, draft and redline customer contracts, and drive them through to execution
• Build and maintain the contract lifecycle process, including workflow tooling, signing authority routing, and playbooks that make future contracting faster and more repeatable
• Oversee customer logistics: manage camera ordering, inventory, and fulfillment to ensure new customers are onboarded quickly and in step with sales momentum
• Contribute to process design for clinical ops, including building the infrastructure to manage and scale our network of teleophthalmology graders
• Support hiring across the ops division and own onboarding logistics for new team members
• Draft internal policies and SOPs to close operational gaps as the company grows
• Take on strategic projects across ops -- board materials, cross-functional project management, and analysis as needed

Benefits

• Competitive compensation package, including a strong base salary, performance-based bonus, and the chance to earn upside.
• Top-tier health, vision, dental, and commuter benefits.
• Generous monthly health and wellness reimbursement.
• Unparalleled exposure to new business building at the intersection of artificial intelligence and healthcare.
• The opportunity to help solve difficult problems and collaborate with world-class experts from healthcare provider networks, academia, and industry.
• A chance to work with a highly talented, close-knit team and world-leading mentors who can act as a support network and sounding board throughout your entrepreneurial journey.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed