Senior Operations Manager – Staffing

Umanist Staffing•Greenville, SC

About The Position

We are seeking a results-driven Senior Operations Manager to lead and support multiple staffing operations within a defined region. This role is responsible for driving operational performance, revenue growth, and client satisfaction while partnering with leadership to execute business strategies and expand market presence.

Requirements

Bachelor’s or Associate degree, or equivalent experience.
Minimum of 2+ years managing operations within a staffing or workforce solutions environment.
Experience leading teams across both sales and recruitment functions.
Strong understanding of staffing operations, client management, and business development.
Excellent leadership, communication, and interpersonal skills.
Strong organizational and time management abilities with attention to detail.
Proficiency in Microsoft Office (Word, Excel, etc.).
Valid U.S. driver’s license required.

Responsibilities

Oversee day-to-day operations across multiple locations, ensuring performance, productivity, and profitability goals are met.
Lead, coach, and support branch-level teams, including sales and recruiting staff, to achieve business objectives.
Build and maintain strong client relationships, ensuring high-quality service delivery and long-term partnerships.
Drive business development initiatives by identifying new opportunities, expanding existing accounts, and securing key clients.
Collaborate with teams to develop and execute strategies that strengthen market position and competitive advantage.
Support the growth of operations by identifying opportunities to expand services and geographic reach.
Partner with internal teams to ensure consistent execution of company policies, procedures, and operational standards.
Monitor performance metrics, track progress against goals, and implement improvements where needed.
Manage vendor and client relationships, ensuring alignment with service expectations and delivery standards.
Assist in recruiting, onboarding, and training new team members across sales and recruiting functions.
Provide guidance and support to resolve complex client or employee concerns.
Ensure compliance with safety policies and organizational standards.
Contribute to continuous improvement initiatives and operational best practices.