Senior Operations Maintenance Planner

Quality Technology Services • Phoenix, AZ

6d

About The Position

As a global leader in digital infrastructure, QTS designs, builds and operates advanced data centers that support strategic AI, cloud and digital transformation initiatives. We are driven by a mission to connect the world for good and our people make it possible. Every single day, the creativity, dedication and genuine care for our communities are what push us forward and make this a truly special place to be. The Senior Operations Maintenance Planner has end‑to‑end accountability for maintenance planning, schedule integrity, and operational readiness for assigned sites or campuses. The role balances preventive maintenance requirements, vendor capacity, site risk posture, and operational constraints to ensure maintenance and drill activities are sequenced and executed safely, consistently, and without undue risk to uptime . The Planner actively challenges inputs, adjusts timing, and escalates risk based on real‑time site conditions—enforcing planning discipline, standardization, and risk‑based prioritization across internal teams and third‑party vendors to identify and support stable, predictable operations.

Requirements

• Bachelor’s Degree in Business, Engineering or similar discipline, or equivalent professional experience.
• Three or more years’ of professional experience in data center, mission critical environment, or other maintenance role.
• Ability to travel up to 10%.

Nice To Haves

• Project management experience and/or Project Management Professional (PMP) certifications.
• Prior experience working in mission critical data center environments.
• Experience with the following software tools: ServiceNow, Smartsheet, or other CMMS platforms.

Responsibilities

• Ownership of site or multi‑building maintenance calendars, including sequencing and prioritization.
• Authority to approve, defer, or re‑sequence preventive maintenance based on risk, readiness, or site conditions.
• Ownership of all maintenance demands across buildings and systems.
• Accountability for ensuring maintenance execution aligns with uptime protection strategies, not just compliance.
• Ownership of maintenance backlog health, aging, and corrective prioritization.
• Oversight of vendor work schedule and ensuring acceptable timeline to proceed.
• Enforce planning standards, documentation quality, and readiness requirements.
• Holding vendors accountable to schedule adherence, SLA performance, and scope clarity.
• Identifying vendor‑driven risks and escalating or mitigating them proactively.
• Identify critically based inventory on system risk and long lead supply chain demand.
• Ensuring inventory availability is aligned with planned maintenance and known vulnerabilities.
• Exercising judgment to escalate gaps that create unacceptable execution risk and implement solutions.
• Coordinating replenishment priorities when constraints exist.
• Establishing annual drill calendars aligned to site‑specific risk profiles.
• Determining drill sequencing, scope, and coordination across buildings.
• Ensuring drills are planned to meaningfully test readiness, not simply satisfy requirements and executed.
• Ownership of reporting drill completion and adherence.
• Identifying corrective actions and ensuring closure through disciplined follow‑up.
• Providing leadership with a clear, defensible view of site readiness posture.

Benefits

• medical, dental, vision, life, and disability insurance
• 401(k) retirement plan
• flexible spending and HSA accounts
• paid holidays
• paid time off
• paid volunteer days
• employee assistance program
• tuition assistance
• parental leave
• military leave assistance
• QTS scholarship for dependents
• wellness program
• other company benefits
• bonus eligible
• may be eligible for equity

What This Job Offers

• Job Type: Full-time
• Career Level: Senior