Senior Operations Associate

MIT•Cambridge, MA

2d•Hybrid

About The Position

This position supports new disclosure intake, invention case data management, thesis holds, digital file management, data clean up, and overall TLO Operations support. The Senior Operations Associate is responsible for managing new disclosure intake/case opening procedures and working directly with MIT faculty, staff, and students to ensure data integrity of newly received invention disclosures. The role also manages the thesis hold program. This position will assist the Assistant Director of Operations with reviewing operational processes and policies related to new disclosure intake and will work with senior management to implement and maintain consistent policies in these areas. Additionally, the position will support the Assistant Director of Operations by managing special projects.

Requirements

Minimum of 5 years of administrative, office or related experience
U.S. citizenship or lawful permanent residency
Experience in at least one of these areas: administrative functions in an active technology transfer office, file management, database management, archiving, or project management
Experience working with and maintaining confidential documents and information
Meticulous attention to detail and accuracy
Excellent verbal and written communication skills
Strong organizational and analytical skills
Able to quickly learn complex, nuanced material
Experience organizing and processing information through the application of complex rules and guidelines
Strong interpersonal skills necessary to work on a multidisciplinary team in a highly collaborative environment
Excitement to work in a fast-paced, yet fun, and collegial environment
Self-motivated, highly dependable, independent worker with the ability to efficiently and effectively multitask, prioritize and problem solve
Ability to assess, research and triage information, make recommendations and propose process change
High school diploma

Nice To Haves

Bachelor’s degree

Responsibilities

Managing new disclosure intake/case opening procedures
Working directly with MIT faculty, staff, and students to ensure data integrity of newly received invention disclosures
Managing the thesis hold program
Reviewing operational processes and policies related to new disclosure intake
Implementing and maintaining consistent policies in these areas
Managing special projects