Senior Operations Associate - Robot
DoorDash USA•Mesa, AZ
•Onsite
About The Position
DoorDash Labs is an independent team within DoorDash. We're hiring a Senior Operations Associate to lead a team of operators to execute against autonomy goals. This role involves managing a PM shift (2:30-12:30AM MST) of the operations team supporting autonomous testing, bringing autonomous technology from ideation to commercialization. The position is 100% onsite at our Operations Hub in Mesa, AZ with some duties in Chandler and Tempe, AZ.
Requirements
- 4+ years of experience (preferably in the autonomous industry or with strong interest)
- Managed an operationally efficient team through multiple product phases
- A proven track record of operating in cross-functional initiatives and succeeding in a complex and fast moving environment
- An analytical mindset and can deliver actionable recommendations out of complex situations
- Proficiency in gSuite, JIRA and SQL is preferred but not essential
Responsibilities
- Manage a component of our operations
- Effectively communicate status updates to key stakeholders, including timely identification and escalation/resolution of issues
- Serve as an escalation path for issues in the field, to include incidents and onsite presence depending on severity
- Maintain an “and not either or” attitude when it comes to balancing business needs, costs, and safety
- Be an expert in our autonomous technology and help track and convey changes to it
- Strive to push metrics and add to them personally
Benefits
- premium healthcare
- wellness expense reimbursement
- paid parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
