Print and Mailroom Specialist

Ricoh•Kingsport, TN
•Onsite

About The Position

Looking for a hands-on role where technology, customer service, and problem-solving come together? Join our team as a Senior On-Site Service Specialist and play a key role in delivering exceptional service while supporting cutting-edge print, production, and office operations. This is more than just an operations role. You'll be the face of service excellence, helping clients succeed while gaining valuable experience with advanced technology and business operations. If you're adaptable, customer-focused, and enjoy working in a fast-paced environment where no two days are the same, we'd love to hear from you!

Requirements

  • High School Diploma or GED.
  • At least 1 year of experience in a customer service, administrative, production, or office support role.
  • Strong computer skills, including Microsoft Office.
  • Excellent communication and problem-solving abilities.

Nice To Haves

  • Print, copy center, mailroom, or production experience.
  • Basic copier or equipment troubleshooting knowledge.
  • Valid driver's license.

Responsibilities

  • Operate high-volume print, copy, and production equipment to deliver quality results.
  • Troubleshoot equipment issues and coordinate resolutions to keep operations running smoothly.
  • Provide exceptional customer service by managing requests, answering questions, and ensuring client satisfaction.
  • Manage inventory, maintain records, and support mail, sorting, and distribution services.
  • Assist with meeting room setups, reception support, and other on-site operational needs.
  • Promote a safe, organized, and efficient work environment.

Benefits

  • Competitive Pay
  • Professional Growth Opportunities
  • Dynamic & Fast-Paced Environment
  • Hands-On Technology Experience
  • Outstanding Team Culture
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