Senior Office Manager

Stanley Black & Decker, Inc.•Charlotte, NC

1d•$77,600 - $124,900•Onsite

About The Position

Stanley Black & Decker (NYSE:SWK) is seeking a Senior Office Manager who will be responsible for leading day-to-day workplace operations and office services at Stanley Black & Decker’s executive office in Charlotte, North Carolina. This professional will work under the direct guidance and mentorship of the Senior Executive Assistant (SEA) to the CEO. This role focuses on day-to-day administrative execution, logistical coordination, and maintaining a seamless, world-class office environment. This position will be based at our office in Charlotte, North Carolina at 600 South Tryon Street.

Requirements

At least seven years of experience in workplace operations, office management, facilities coordination, hospitality, employee experience or related environments
Proven success in a high-visibility, executive-facing office environment
Strong vendor management, logistics, service delivery and issue-resolution capability
High judgment, discretion and strong cross-functional coordination skills
Demonstrated ability to operate effectively in a fast-paced, highly confidential environment
Strong executive presence and communication skills
Proven ability to improve processes, establish operating rhythms and scale support in a growing office environment
Strong proficiency with Microsoft Office 365

Nice To Haves

Experience in a regional headquarters, executive office or multi-function site preferred
Experience with workplace, procurement or expense systems such as SAP Ariba and Concur is a plus

Responsibilities

Own day-to-day workplace operations, site readiness, and office services for a high-visibility executive office environment
Coordinate executive visits, leadership meetings, and other high-profile office activity with a strong focus on planning, execution, and experience
Partner across Executive Assistants, HR, Facilities, IT, Security and Communications to deliver a seamless user experience
Establish service standards, operating rhythms and escalation paths to support consistent execution and timely issue resolution
Identify capacity gaps and improve the support model as the Charlotte office continues to grow
Lead vendor coordination across workplace services, hospitality, maintenance and related office support needs
Monitor service delivery and proactively resolve operational issues with urgency and sound judgment
Ensure executive spaces, meeting rooms and common areas consistently reflect a polished, guest-ready standard
Support the preparation and coordination of materials, logistics and office readiness for leadership meetings, Board-related activity, and other priority events in close collaboration with other senior leadership staff
Coordinate conference room scheduling, meeting support and technology readiness for executive and leadership meetings
Manage office supply, pantry and workplace inventory to ensure uninterrupted day-to-day operations
Serve as a key point-of-contact for property management and workplace service providers
Support a high-quality experience for executive leadership, Board of Director members and external guests through strong hospitality and attention to detail
Provide select administrative and operational support aligned to evolving executive office priorities

Benefits

Medical
dental
life
vision
wellness program
disability
401(k)
Employee Stock Purchase Plan
paid time off
tuition reimbursement
Discounts on Stanley Black & Decker tools and other partner programs
Access to a wealth of learning resources, including our digital learning portal
Discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners