Senior Occupancy Planner

JLL•Phoenix, AZ

3d•Remote

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. We are seeking a Senior Occupancy Planner to deliver occupancy and space solutions that achieve our client's corporate real estate strategies. You'll advise on what's possible within the framework of workplace programs and portfolio strategy. This role reports to a Regional Planning Lead and interacts with business leaders and the Real Estate team up to the senior manager level. The position is based in Phoenix, AZ or Dallas, TX, with consideration for candidates in Houston or St. Louis willing to travel occasionally.

Requirements

5+ years in occupancy/space planning for corporate clients, interior office planning, renovations, or related corporate real estate functions
Bachelor's Degree
Commercial interiors space planning skills using AutoCAD
Strong Excel skills (pivot tables, VLOOKUP, calculations) and ability to interpret floor plans
Proficiency in CAFM/IWMS databases (FMS, Manhattan, Tririga, Archibus) and Microsoft Office Suite
Knowledge of workplace strategy, office design principles, and trends (mobile/collaborative workplace)
Excellent communication skills—written, verbal, and presentation
Strong analytical and creative thinking with ability to simplify complex information
Client-focused relationship building and collaboration skills
Detail-oriented with strong organizational and time management abilities
Ability to work independently and meet deadlines
Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

Change management experience is a plus

Responsibilities

Support workplace strategies and solutions for various projects, solving occupancy and space issues within our client's workplace program guidelines.
Interact directly with the client's Real Estate team and Line of Business partners as part of an integrated team including Occupancy Planning, Market Planning, Move Management, and Project Management.
Build relationships with end users to understand business needs and resolve workplace issues.
Serve as the go-to resource for workplace program questions, space, occupancy, and allocations for assigned business lines.
Collaborate with move coordination teams to support strategic migration schedules and tactical moves.
Manage dynamic workloads and shifting priorities effectively.
Reconcile space utilization data and track actual seat demand at the group level.
Develop occupancy solutions including stacking plans, block plans, allocation plans, and adjacency diagrams using AutoCAD, PowerPoint, and Excel.
Support projects at existing and new properties: co-locations, scenario planning, flexible workspace, renovations, densification, and restacking.
Conduct feasibility reviews and present multiple scenarios using data and analytical insights.
Manage occupancy data, space requirements, and move work orders to ensure timely completion and regulatory compliance.
Develop business cases considering requirements, client initiatives, time constraints, and projected demand.
Document scope accurately including move lists, pricing options, and execution plans for project management handoff.
Report on utilization, building data, and occupancy metrics at campus, metro, or regional levels using business intelligence dashboards, CAFM/IWMS, and Excel.
Manage space allocations and data accuracy using FM:Systems Space.
Ensure seat assignments comply with adjacency and compliance requirements.