Senior Observability Engineer || Iselin, NJ (3 days/week Onsite) || Need Local to NJ Only
About The Position
The Senior Observability Engineer will architect and implement enterprise-scale observability platforms and lead a strategic shift from reactive monitoring to proactive observability across the infrastructure. The role includes designing self-service frameworks, defining product vision and roadmaps, and driving adoption across teams. The position is based in Iselin, New Jersey, with three days per week onsite, and is described as a 3–6 month contract. Candidates must be local to New Jersey. The engineer will build and expand Grafana dashboards that integrate data from systems such as StatusGator and ControlUp APIs, create alerting and triage workflows, and integrate monitoring platforms with the Ivanti ticketing system. They will also own the organization-wide observability strategy, including service-level objectives and indicators, metrics/logging/tracing pipelines, alerting standards, monitoring practices, and business-relevant reporting.
Requirements
- Bachelor's degree.
- Proven experience designing and implementing end-to-end, enterprise-scale observability solutions using platforms such as Datadog, Dynatrace, New Relic, Splunk, ThousandEyes, or similar tools.
- Deep Azure experience.
- Demonstrated ability to architect and execute complete observability transformations and reduce mean time to resolution (MTTR).
- At least 3 years of hands-on Grafana experience, including dashboard creation and standards, alerting, templating, role-based access control (RBAC), publishing, API integration, and data ingestion.
- Experience developing clear runbooks and documentation.
- OpenTelemetry instrumentation experience across metrics, logs, and traces pipelines.
- Experience integrating IT service management platforms such as ServiceNow, Ivanti, or Jira Service Management for automated ticketing workflows.
- Track record of leading observability initiatives for organizations with 1,000 or more employees from inception through full implementation.
- Experience defining and implementing organization-wide SLOs, SLIs, and monitoring strategies.
- Strong execution skills and ability to deliver against milestones and complete projects.
- Excellent communication skills, including explaining technical concepts to business leadership and influencing organizational change.
- Portfolio demonstrating complete observability solutions, including full platform implementations and strategies, rather than dashboards alone.
- Must be local to New Jersey.
- Strong LinkedIn profile and manager references are requested.
Responsibilities
- Build and expand Grafana dashboards integrating data from various systems, including StatusGator and ControlUp APIs, to provide service visibility.
- Design and implement alert notification workflows and triage procedures, including status checks, warning thresholds, and severity levels.
- Integrate monitoring platforms with Ivanti to automate ticket creation and routing.
- Define alert-handling procedures and escalation paths.
- Own the design and implementation of the enterprise observability strategy from inception through completion.
- Define service level objectives (SLOs) and service level indicators (SLIs) across the organization.
- Architect metrics, logging, and tracing pipelines.
- Establish alerting frameworks and escalation procedures.
- Build monitoring standards and best practices.
- Drive the organizational shift from reactive to proactive monitoring.
- Create business-relevant metrics and reporting for leadership.
- Lead cross-functional adoption of observability platforms and practices.
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What This Job Offers
Career Level
Senior
