Senior NY Photography Operations Manager

OUTFRONT Media • New York, NY

9d • $80,000 - $90,000

About The Position

OUTFRONT is seeking an experienced, data-driven Senior Photography Operations Manager to lead planning, optimization, and delivery of visual assets for its New York market. The role coordinates photography operations across transit and out-of-home media, balancing requests from Sales, Marketing, and Operations. The manager works with Regional Management and the Senior Director, Photography to modernize scheduling and operations nationally, including through AI-assisted processes and scalable automation.

The role partners with Product and Technology teams to develop KPIs, analyze performance, and drive data-backed improvements. It leads New York scheduling and field operations, supports staff and freelance photographers, maintains operational standards and documentation, and helps shape the long-term direction of photography operations and technology adoption. This position is a peer to photography operations managers in other regions and does not manage them.

Requirements

• 10 or more years of experience in operations, logistics, creative operations, production, or a related field.
• At least 3 years managing people or leading teams.
• Proven experience leading process improvement initiatives, including implementing AI tools or automation to streamline workflows.
• Strong leadership, communication, and stakeholder management skills, with the ability to influence senior partners and navigate competing priorities diplomatically.
• Advanced proficiency in Excel, including pivot tables, Power Query, complex formulas, and data modeling; comfort working with large datasets.
• Hands-on experience with workflow automation tools such as Power Automate or similar platforms, and familiarity with AI-assisted tools.
• Experience developing SOPs, training programs, and team documentation.
• Proven ability to manage complex logistics workflows in a fast-paced, deadline-driven environment.
• Detail-oriented, proactive, and passionate about operational efficiency and data-supported decision-making.

Nice To Haves

• Experience with digital asset management systems.
• Familiarity with Adobe Creative Suite.
• Experience in out-of-home, media, transit, or field operations.

Responsibilities

• Lead New York photography scheduling and field operations, prioritizing high-volume, time-sensitive requests across transit and out-of-home inventory.
• Work alongside and support scheduling and field operations staff, and serve as a backup and resource for schedulers in other markets.
• Work with Regional Management and the Senior Director, Photography, on process improvements using AI tools, automation, and low-code platforms such as Power Automate and SharePoint.
• Identify manual, repetitive tasks across the photography lifecycle and help develop scalable solutions to reduce them.
• Partner with Product and Technology on system integrations, including field service management tools, dashboards, and request automation.
• Build and maintain standard operating procedures, training materials, and documentation to make scheduling knowledge repeatable across markets.
• Run weekly priority meetings with Sales coordinators and cross-functional partners, set expectations, resolve conflicts, and communicate schedule changes.
• Serve as an escalation point for Sales and account teams regarding urgent or competing requests, offering clear options and solutions.
• Co-develop KPIs and performance dashboards with Regional Management, and use data to identify trends, capacity gaps, and improvement opportunities.
• Guide staff and freelance photographers to ensure timely, high-quality coverage aligned with client expectations and campaign timelines.
• Develop expertise in OUTFRONT inventory, including the MTA system, to support route planning, forecasting, and proactive coverage recommendations.
• Oversee the review, validation, and organization of incoming visual assets to ensure accuracy, consistency, and quality.
• Contribute to the long-term vision for photography operations, technology adoption, and workflow evolution.

Benefits

• Medical, dental, and vision coverage, including same- and opposite-sex domestic partners.
• HSA and FSA plans.
• Family benefits.
• Pet benefits.
• 401(k) plan with employer match.
• Paid time off.
• Commuter benefits.
• Educational assistance.
• Diversity, Equity and Inclusion program, including 7 Employee Resource Groups (ERGs).

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed