About The Position

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. We are seeking a highly motivated Senior Network Engineer joining our Service Delivery organization as a resident engineer in an on-site role. In this position you will be responsible for supporting MX and Routing Director platforms in a large-scale service provider environment. The role will be assisting the customer with planning for network deployments, developing implementation plans, and performing testing of solutions. The work will be done in collaboration with a team of resident engineers, other internal organization team members, and the customer in support of these various responsibilities. You will develop deep product knowledge, acting as the customer’s primary point of contact in response to operational issues, engaging Juniper technical assistance Centers (JTAC) resolutions. This includes opening cases, providing requested data, advanced troubleshooting, and providing clearly written information and documentation as requested in support of these duties.

Requirements

  • US Citizenship required
  • Clearance required: TS/SCI with CI Poly active
  • Deep understanding of routing and switching technologies commonly implemented in data center networks including EVPN, Multicast, OSPF, BGP, RSVP, LDP, Pseudo wires, L2VPN, L3VPN, MPLS Traffic Engineering (TE), Routing Policies, and associated tunneling technologies (GRE, VXLAN, etc.).
  • Juniper products to be supported: MX, Routing Director
  • Engineering design, operational, and support experience in large scale ISP environment
  • Mastery of topologies and methodologies for WAN transport methods
  • Motivation, a self-starter that can take direction but also identify and engage in areas to improve network design and operation
  • Strong interpersonal, communication, and presentation skills
  • Ability to prioritize work activity to achieve customer and account team goals
  • Ability to effectively work under pressure with customer engineers and JTAC to resolve hardware and software issues and implement solutions
  • Bachelors degree desired in a technical or engineering discipline or equivalent work experience
  • Minimum 7+ years of hands-on network engineering experience

Nice To Haves

  • Engineering Design/Architecture, Operational, and Support experience in a medium to large scale data center network
  • Juniper and/or other vendor certifications a strong plus
  • Automation and DevOps knowledge a plus
  • Automation access methods: XML API, NETCONF, REST API, gRPC
  • Python tools: RPCs, REST, PyEZ, ncclient
  • Ansible: Playbooks and Jinja2 templates
  • Automation scripts: Commit, Op, Event, or SNMP scripts; Python and SLAX

Responsibilities

  • Supporting MX and Routing Director platforms in a large-scale service provider environment.
  • Assisting the customer with planning for network deployments, developing implementation plans, and performing testing of solutions.
  • Developing deep product knowledge, acting as the customer’s primary point of contact in response to operational issues.
  • Engaging Juniper technical assistance Centers (JTAC) resolutions, including opening cases, providing requested data, advanced troubleshooting, and providing clearly written information and documentation.
  • Effectively troubleshoot equipment and network problems & to open/track JTAC cases through to problem resolution.
  • Effectively communicate case status updates and deliver root cause analysis.
  • Support informal and formal technology briefings and training sessions.

Benefits

  • Health & Wellbeing comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
  • Personal & Professional Development programs catered to helping you reach any career goals.
  • Unconditional Inclusion, flexibility to manage our work and personal needs.
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