Sr Network Implementation Prog Manager
About The Position
Lumen is hiring a Senior Network Implementation Program Manager to support Business as Usual (BAU) and metro network work throughout Wisconsin, including all Metro markets and the long-haul network as needed. The role oversees complex telecommunications construction, relocation, fiber remediation, and network projects, coordinating vendors and stakeholders across funding, permitting, engineering, testing, cutovers, and project closeout. The position also develops productive vendor relationships and holds construction partners accountable to engineering and construction standards through audits and site visits. It includes confirming funding authorization and issuing work orders before work begins, coordinating fiber remediation and railroad access, overseeing end-to-end testing and fiber quality assurance, and training Network Implementation Program Managers and contractors on tools and processes. Occasional after-hours support may be required, including remotely managing service-affecting GCR activity with vendors.
Requirements
- Bachelor’s degree with at least four years of relevant experience, or at least six years of telecommunications construction experience.
- At least two years of experience using internal tools such as 3GISWeb, SiteTracker, SAP, PGW, Netbuild, FlightDeck, and OpsConsole.
- Proficiency with Microsoft Outlook, Word, Excel, PowerPoint, and Teams.
- Experience with telecommunications relocations, new builds, fiber construction, project management, permitting, fiber testing, or remediation.
- Ability to read OTDR traces, map them against known spans, identify outage or problem areas, and guide vendors through the same process.
- Strong communication skills for coordinating with vendors, stakeholders, and team members.
- Ability to support occasional after-hours work.
Nice To Haves
- Experience managing telecommunications construction vendors across multiple contract areas.
- Experience conducting engineering audits and construction site visits.
- Experience coordinating railroad access, right-of-way permits, fiber remediation, cutovers, and project financial closeout.
- Experience training peers and contractors on telecommunications tools and operational processes.
Responsibilities
- Manage Business as Usual and metro network projects throughout Wisconsin, supporting the long-haul network as needed.
- Develop productive vendor relationships and ensure construction partners meet engineering and construction standards through audits and site visits.
- Manage project timelines, deadlines, funding, railroad flaggers, permits, engineering drawings, conduit and fiber construction, scheduling, cutovers, records, and financial closeout.
- Confirm funding is authorized before work begins and generate work orders for vendor activities.
- Receive completed vendor work and close associated projects in applicable internal systems.
- Coordinate fiber remediation, including re-splicing out-of-specification fibers and obtaining railroad permits to access buried splice cases.
- Oversee vendor end-to-end testing and fiber quality assurance following initial repairs.
- Train Network Implementation Program Managers and contractors on tools and processes, and provide coverage for other markets as needed.
- Support occasional after-hours work, including remotely managing service-affecting GCR activity with vendors.
Benefits
- Comprehensive package featuring a broad range of health, life, and voluntary lifestyle benefits, plus other perks intended to support physical, mental, emotional, and financial wellbeing.
- Bonus structure may include short-term incentives, long-term incentives, and/or sales compensation.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
