Senior Network Engineer
About The Position
Switchboard is seeking a Senior Network Engineer on behalf of our client, Open Technology Solutions (OTS). We're looking for an experienced network engineer who wants to own a platform, not just work tickets on it. You'll be the primary owner of OTS's Cisco switching and wireless environment, from new office builds and day-to-day support to the long-term roadmap. If you think in terms of business outcomes and can explain your work to leadership as clearly as you can configure a switch, we want to hear from you. Open Technology Solutions (OTS) is a CUSO (Credit Union Service Organization) providing shared technology services to credit union partners. Built on a cooperative model, OTS delivers enterprise-grade IT infrastructure, support, and innovation to its partner organizations, allowing them to compete at a higher level while keeping costs in check. OTS operates with the values of a credit union at its core: member-focused, collaborative, and committed to long-term relationships over short-term wins.
Requirements
- 5+ years of network engineering experience
- Deep, hands-on expertise with Cisco switching and wireless
- Palo Alto firewall experience
- Strong troubleshooting skills at a senior level
- A platform-ownership mindset. This is not a ticket-queue job. You own the outcome, not just the task.
- Self-directed. You take work from start to finish without needing to be managed closely.
- Comfortable in front of people. You can hold your own on a call with leadership or partners.
- Thrives in change. OTS is in a period of transition, and you'll need to navigate shifting priorities with a level head.
- Legal authorization to work in the United States.
Nice To Haves
- HPE SD-WAN, network automation, or cloud networking experience
- CCNP preferred
- Bonus points for a background that blends small-shop creativity with large-enterprise discipline.
Responsibilities
- Own the Cisco switching and wireless platform end to end, including lifecycle, roadmap recommendations, compliance, and keeping it current and well maintained.
- Lead and execute new branch builds and related network projects.
- Support day-to-day switching and wireless operations and troubleshoot complex issues across the network.
- Resolve escalated tickets that our managed services provider can't, and help hold the MSP accountable for the work they own.
- Build and maintain runbooks and documentation the rest of the team can follow.
- Participate in project calls with internal leaders and partner organizations, translating technical work into business outcomes.
- Share knowledge with the team, including presenting on your areas of expertise in staff meetings.
- Partner with cross-functional teams to get things done when the fix lives outside your lane, rather than stopping at the edge of your area.
Benefits
- Medical, dental, and vision
- Open vacation policy and paid sick time
- Up to 11 paid holidays
- 401(k) with employer match and discretionary contribution
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
