Senior Network Engineer
About The Position
The Technology Services Department (TS) of the City and County of Denver uses state-of-the-art technologies and methodologies to deliver and improve the systems, applications, and operations to our customers. Technology Services supports the people, agencies, and ideas that make the City and County of Denver a world-class city. The city offers a unique opportunity to work with a diverse business and technology environment on a large scale as we employ more than 13,000 people, of which 9,000+ are daily technology consumers in support of a diverse population over 700,000 Denverites. We’re looking for a highly motivated, hands‑on Senior Network Engineer who loves the craft of networking and takes pride in building reliable systems for a major metropolitan government environment. This role sits on TS’s build/architecture team, responsible for designing, implementing, refreshing, and handing off network infrastructure across City agencies. If you’re an engineer with strong Cisco/Meraki experience who enjoys meaningful responsibility, minimal travel, and a supportive, collaborative team — this role will feel like home. As a Network Engineer on our architecture/build team, you will support design, installation, refresh, documentation, and operational readiness across Denver’s enterprise network footprint.
Requirements
- Bachelor's Degree in Computer Science, Information Systems, Business Administration, Mathematics or a related field.
- Three (3) years of professional Information Technology experience installing, maintaining, and/or modifying network operating systems to include both software and hardware.
- One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education.
- Additional appropriate education may be substituted for the minimum experience requirements.
- Must obtain Criminal Justice Information Services (CJIS) clearance within the probationary period.
- Strong hands-on networking experience, proactive ownership, and a collaborative mindset.
- Strong documentation and change‑record creation skills.
- Hybrid work capability and highly collaborative team mentality.
Nice To Haves
- CCNP or CCNA strongly preferred.
- Expertise with: Routing protocols: OSPF/EIGRP/BGP
- SolarWinds Orion & NCM
- NetBrain
- Cisco telephony & WebEx Cloud Calling
- Packet capture/analysis tools
- Palo Alto firewalls
- Cisco Security (FTD/FMC)
- CUCM, Cisco voice systems
- Vulnerability management, PCI/CJIS/HIPAA considerations
- Copper/fiber troubleshooting and network design
Responsibilities
- Perform day‑to‑day maintenance, installation, upgrades, and monitoring of Cisco & Meraki network systems.
- Plan, coordinate, and perform IOS upgrades, switch/router replacements, and major refresh projects following change management procedures.
- Build and deploy new sites, equipment stacks, and network infrastructure as part of TS capital and operational initiatives.
- Diagnose and resolve complex/critical network and wireless issues with a calm, solutions‑focused approach.
- Monitor and tune network/voice hardware, respond to outages, and provide regular updates to leadership.
- Manage SNMP alerts, packet captures, and analysis for proactive issue mitigation.
- Partner with senior network architects, management, and agency stakeholders on short‑ and long‑term network strategies.
- Work closely with peer engineers on planning, installation, and refresh cycles for Cisco routing and switching environments.
- Perform and document backups, recovery procedures, and ensure all documentation is current and accurate.
- Provide clear, complete handoff packages to the Network Operations (break‑fix) team.
- Create and maintain knowledge base articles, network diagrams, and capacity planning documentation.
- Monitor ServiceNow queue and troubleshoot complex break‑fix issues as needed.
- Plan and coordinate staff moves requiring network adjustments.
- Identify and recommend process improvements, contributing to a culture of continuous improvement.
Benefits
- A guaranteed life-long monthly pension, once vested after 5 years of service
- 457B Retirement Plan
- 140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year
- Competitive medical, dental and vision plans effective within 1 month of start date
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What This Job Offers
Job Type
Full-time
Career Level
Senior
