Senior Network Engineer - AI & Automation

St. Jude Children's Research Hospital•Remote - TN, TN

1d•$94,640 - $169,520•Remote

About The Position

The Enterprise Network Team is looking for a senior engineer who thinks beyond traditional CLI-driven network management. This person will lead the shift toward automated, self-healing network operations, using AI and modern tooling to reduce manual work and increase reliability across a large, complex environment. This position may be eligible for remote work. However, St. Jude requires all remote employees to: Travel to our Memphis campus for the interview process and/or orientation, if selected Travel to Memphis to work on-site for one week per quarter, or as requested based on business needs, if hired. By applying, you acknowledge and agree to these travel requirements as a condition of employment. This position is remote within approved U.S. locations. Due to state-specific employment regulations, we are unable to consider applicants currently residing in California for remote work; however, candidates based in California who are willing to relocate to an approved location may be considered.

Requirements

Bachelor's degree in Computer Science, Engineering, Business or related field of study required.
Four (4) years of IT experience with experience in infrastructure operations and engineering environments.
Experience in infrastructure design, systems analysis, and security management.
Some experience working with commercial models around infrastructure capacity procurement.
Experience in customer service and vendor management.
Some experience in business stakeholder engagement and management.

Nice To Haves

Master's degree preferred.
Demonstrated ownership of network automation initiatives, from identifying a manual process to designing, building, and deploying the automated solution in production preferred.
Track record of taking automation projects beyond scripting, with real accountability for outcomes and reliability preferred.
Strong Python skills, plus experience with Ansible or similar orchestration tools preferred.
Practical experience applying AI/ML concepts to network operations, whether through vendor tools, custom models, or LLM-based workflows preferred.
Deep understanding of Cisco routing/switching, and comfort working across Catalyst, Nexus, and NDFC environments preferred.
Experience integrating network systems with ITSM platforms like ServiceNow preferred.
Ability to translate a manual process into an automated one without cutting corners on reliability or security preferred.
Experience with Cisco Catalyst Center, ThousandEyes, or StatSeeker preferred.
Familiarity with Graph API, Power Automate, or similar low-code automation platforms preferred.
Prior experience building or fine-tuning LLM-based tools for IT operations preferred.
CCNP or equivalent certification preferred.

Responsibilities

Design and build automation workflows using Ansible/AAP to standardize configuration, deployment, and remediation.
Identify manual, repetitive network operations tasks and engineer them out through scripting and orchestration.
Evaluate and pilot AI-driven tools for anomaly detection, predictive maintenance, and intelligent alerting.
Build integrations across monitoring platforms, and network infrastructure to close the loop between detection and action.
Contribute to a broader AI fluency initiative on the team, helping less automation-focused engineers build these skills.
Partner with architecture and security teams to ensure automation is safe, auditable, and aligned with change control policy.
Own high-visibility automation projects end to end, from proof of concept to production rollout.
Stay current on emerging network AI/ML tooling and bring forward recommendations.
Perform other duties as assigned to meet the goals and objectives of the department and institution.
Maintains regular and predictable attendance.