Senior Network Engineer
HD Supply•Remote, Florida
•Onsite
About The Position
Provides technical expertise to develop, maintain, and support technical infrastructure, hardware, and system software components for mid- to large-sized projects. Ensures the performance and reliability of all services meet or exceed the needs of the business.
Requirements
- Cisco Certified Network Associate (CCNA)
- Cisco Catalyst routers, switches, and wireless access points
- Troubleshooting and escalation point of contact
- On call rotation
Nice To Haves
- Bachelor’s degree in computer science, information systems, or a related field.
- 5+ years of infrastructure engineering or related experience.
Responsibilities
- Provides tier three engineering support across the enterprise, including providing support and resolution on customer issues and ensuring service level agreements are met and align with functional standards.
- Configures and maintains applicable systems and assists with performing daily tasks, such as database backups and configuration management database updates.
- Interacts with customers and architects to define system requirements and translate requirements into technical specifications.
- Recommends needed production capacity to meet changing business demands and ensures capacity planning deliverables are performed to specifications.
- Analyzes hardware and/or applications for compliance with security protocols.
- Researches, designs, and tests new technologies.
- Manages incident management activities as needed, including troubleshooting issues, performing after-action reviews and tasks, and providing on call disaster recovery support.
- Provides training and guidance to junior engineers on work-related projects and tasks.
Benefits
- Equal Employment Opportunity
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What This Job Offers
Job Type
Full-time
Career Level
Senior
