Senior Network Engineer

UnitedHealth Group•Eden Prairie, MN

6d•$91,700 - $163,700•Remote

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Join our dynamic global team as a Senior Network Engineer supporting critical DDI and DNS services across our global enterprise. In this role, you will be responsible for maintaining our DNS Infoblox-supported infrastructure with a strong focus on platform project work, customer consultation, and conducting seamless change activities. You will provide quick and effective incident resolution during high-pressure war room situations, support customer requests, and contribute to strategic initiatives to advance the quality and capabilities of our IT service offerings. Operating effectively in a 24/7 environment with colleagues from around the world, you will participate in an on-call escalation support rotation while utilizing innovative tools to drive continuous improvement and network excellence. You will enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges.

Requirements

Bachelor’s degree in Information Technology, Computer Science, or a related field OR 4+ years of equivalent professional technology experience
3+ years of professional experience in enterprise networking, switching, and firewall environments
2+ years of In-depth technical knowledge of dynamic routing, switching, and network core services
1+ years of experience working directly with DNS Technologies
1+ years of experience participating in a 24/7 on-call escalation support rotation and perform high-pressure incident resolution

Nice To Haves

Experience with Infoblox software implementation and administration, specifically utilizing Grid Master, Grid Manager, and Grid Members
DNS, NTP, IPAM, BIND, and DHCP in cloud-hosted or physical environments
Hands-on experience configuring and managing Infoblox DNS, DHCP, and IP Address Management (IPAM) services
Cloud network experience supporting cloud-based implementations in Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP)
Experience in automation and scripting (e.g., Python, Ansible, Bash) to automate configuration and deployments
Familiarity with utilizing AI-driven tools or methodologies to optimize IT service delivery and network troubleshooting

Responsibilities

Maintain, configure, and manage DNS Infoblox-supported infrastructure, including DNS, DHCP, and IPAM (DDI) services across the global enterprise
Lead platform project work, conduct customer consultations, and execute seamless network change activities in a highly complex network environment
Provide rapid, effective, and high-quality incident resolution during high-pressure network troubleshooting and war room situations
Leverage enterprise-approved AI and automation tools to streamline day-to-day network workflows, automate routine DNS/IPAM tasks, and drive continuous operational efficiency
Evaluate emerging technology trends, including AI-driven networking capabilities, to inform network solution design and strategic infrastructure innovation
Support day-to-day customer requests and contribute to strategic initiatives aimed at advancing the quality and capability of network service offerings
Collaborate effectively with global colleagues across different time zones and participate in a 24/7 on-call escalation support rotation