Senior Network Engineer

Seattle University Electrical and Computer Engineering•Seattle, WA

6d•$92,000 - $125,000•Hybrid

About The Position

Seattle University is hiring a Senior Network Engineer to maintain and improve wired and wireless network services across two campuses. The position is responsible for reliable and secure connectivity for users and devices, including an enterprise Wi-Fi environment with more than 1,700 access points, guest networks, Mist Edge controllers, and Juniper and Cisco infrastructure. The engineer troubleshoots complex connectivity issues, manages essential network services, and carries out upgrades, maintenance, and security updates. The role also provides backup firewall support and works with IT teams and stakeholders to resolve issues, improve performance, communicate updates, and support a positive user experience. The engineer owns the performance and continuous improvement of enterprise Wi-Fi and wired network infrastructure; manages services such as RADIUS authentication, DNS, DHCP, and IP address management; and maintains network monitoring, alerting, configuration management, and certificates across multi-vendor platforms. The role plans and executes upgrades, patching, and lifecycle maintenance, contributes to documentation and operational process improvements, and participates in scheduled maintenance and critical after-hours incident response as needed. This hybrid-eligible position is based near Seattle University’s Seattle offices. Hybrid scheduling may be available after successful completion of an introductory period of 3–6 months; the role typically begins fully on campus for onboarding and training. Candidates must live within a reasonable commute of the Seattle offices. The position requires lifting up to 50 pounds, transporting up to 100 pounds on a cart between campus buildings, and working on ladders 6–10 feet high to access network equipment.

Requirements

Bachelor’s degree in IT or a related field, or equivalent experience.
At least 4 years supporting enterprise Wi-Fi environments with 200 or more access points.
At least 2 years supporting LAN environments with 100 or more managed switches, including troubleshooting, software upgrades, and hardware support.
Hands-on experience with Juniper EX 4000/4400/4650/QFX switches and Virtual Chassis, JunOS, and MX204 routers.
Hands-on experience with Cisco Catalyst switches (9550, 9350, 9200, 4500-X, 3850, 4510) and Cisco Nexus 9300 switches.
Understanding of IPv4 subnetting (/20–/24); IPv6 knowledge is a plus.
Experience with SolarWinds Network Performance Monitor (NPM) and Network Configuration Manager (NCM), EfficientIP SolidServer (DDI), Jira or a similar ticketing system, and familiarity with AWS Route 53.
Demonstrated experience with Juniper Mist wireless and switching; Cisco IOS and IOS-XE switching; VLANs, STP, PoE, link aggregation; IPv4, DNS, DHCP, SNMP; and OSPF.
Experience troubleshooting connectivity across Windows and Mac desktops, Apple iOS and Android mobile devices, and various IoT platforms.
Ability to provide proactive ticket updates and end-to-end communication throughout the troubleshooting lifecycle.
Proficiency with Microsoft Office tools, including Visio for logical and physical network diagrams; Excel formulas and data, text, lookup, and formatting functions; Word styling, tables, graphics, tables of contents, and watermarking; and Outlook calendar invites, tasks, contacts, and autoreplies.
Ability to manage multiple tasks, shift focus according to support needs, meet deadlines with attention to detail and accountability, and work independently and collaboratively.
Ability to communicate technical information clearly and tactfully and exercise sound judgment in complex situations.
Ability to lift 50 pounds, transport up to 100 pounds on a cart among campus buildings, and work on ladders 6–10 feet high.
Must live within a reasonable commute of Seattle University’s Seattle offices.

Nice To Haves

Advanced experience with Juniper Mist at scale, approximately 8,000 or more daily connections.
Experience maintaining a guest Wi-Fi portal in Mist.
Experience designing and supporting networks in higher education environments.
Familiarity with Palo Alto firewalls and Panorama.
Project management experience.
Relevant certifications such as Juniper JNCIS-MistAI-Wireless, JNCIS-MistAI-Wired, JNCIS-ENT, or Cisco CCNP.
Applicable training courses for the technologies listed in the job posting.
IPv6 knowledge.

Responsibilities

Own the performance, reliability, and continuous improvement of enterprise Wi-Fi services across two campuses, supporting more than 1,700 access points, guest networks, Mist Edge controllers, and diverse client devices.
Administer and improve wired network infrastructure, including Juniper and Cisco switching environments.
Diagnose and resolve complex wired and wireless connectivity issues across a wide range of devices.
Communicate with end users and stakeholders throughout troubleshooting, setting expectations and providing timely updates.
Manage RADIUS authentication, DNS, DHCP, and IP address management (IPAM).
Maintain and optimize network monitoring, alerting, and configuration management.
Perform certificate management and updates across multi-vendor network platforms.
Plan and execute network upgrades, patching, and lifecycle maintenance to support security and high availability.
Participate in scheduled maintenance windows and respond to critical after-hours incidents as needed.
Partner with internal teams to identify root causes, improve network performance, and enhance user experience.
Contribute to documentation, process improvements, and operational best practices.
Provide backup firewall support.

Benefits

Choice of three medical plans, plus dental and vision insurance programs for eligible employees.
Life, short-term disability, and long-term disability coverage.
Employer retirement contribution of up to 10%, comprising a 5% nonelective contribution and a dollar-for-dollar match of voluntary contributions up to 5%.
100% paid tuition benefits for eligible employees and eligible dependents.
Subsidized transportation benefit.
Wellness program with free access to an on-site fitness facility.
Campus events.
Generous holiday schedule, including a paid December holiday break closure.
Vacation and paid sick leave.
Paid community service leave.